Provide service and support to help people have a satisfactory quality of life
Skills
Interpersonal skills
Conferences
Counseling
Crisis intervention
Legal
Mental health
Quality management
Therapy
Plan of
Care
Team supervision
Issue resolution
Process improvement
Client support
Health assessments
Diagnostic abilities
MS Office proficient
Organized
Time management
Staff training and development
Effective team player
Adaptive team player
Superior communication skills
One-on-one support
Treatment planning
Progress evaluations
Clinical documentation mastery
Suicide risk assessments
Community resources specialist
Medicaid familiarity
Solution-focused counseling
Educating families
Team collaborating
Coordinating services
Conducting assessments
Managing records
Client-focused
EMR charting
Team leadership
Privacy and confidentiality
Mentoring and coaching
Experience
Region IV Area Agency On Aging | St. Joseph , MISocial Work Care Manager09/2014 - 10/2019
Great Lakes Caring Hospice | Kalamazoo, MichiganMedical Social Worker03/2005 - 09/2014
Complete psychological, emotional and environmental assessments, for the purpose of identifying problems, eligibility and need for services Develop a care plan from the assessment findings and in collaboration with client, family and all departments to ensure the best possible care Effectively communicate with clients, families, facilities, legal guardians, etc.
And all members of the multidisciplinary team all findings and outcomes related to the plan of care Thorough and timely documentation of initial and ongoing assessments and outcomes Provide appropriate, timely interventions to ensure optimal care and support Provide emotional support, counseling and education related to end of life Coordinate community care and services as deemed appropriate Act as a liaison to families as well as with collateral clinicians, professionals & agencies Work collaboratively with other members of the Interdisciplinary team to include; nurses, chaplains, physicians, music therapist, massage therapist and any other ancillary members Participate in case conferences with other disciplines and agencies providing care Participates in quality management/performance improvement activities Develop and maintain positive relationships with patients, families and facilities serviced and team members through exceptional communication and interpersonal skills Present educational in-services for facilities and community members as needed Additional responsibilities as deemed appropriate by the company.
Riverwood Center | Benton Harbor, MichiganIntake Therapist/Team Leader06/2002 - 08/2004
Complete psychosocial assessments to identify problems and establish goals Develop person centered plan for treatment with appropriate interventions for best possible outcomes Provide crisis intervention services to stabilize Provide individual therapy with thorough and timely documentation of outcomes Coordinate community care and refer to other services as needed Educate community re: services and various mental health topics Collaborate with multidisciplinary team members to ensure optimal support Foster and maintain positive relationships with other team and other agencies Additional responsibilities as deemed appropriate by the company.
Complete suicidal risk assessments to determine necessity for immediate inpatient treatment. Testified in court as need re: involuntary psychiatric placement.
Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Provided counseling for relapse prevention, social issues and mental health problems.
Created client treatment plans based on assessments and goals.
Efficiently gathered information from families and social services agencies to inform development of treatment plans.
Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Referred clients to other programs and community agencies to enhance treatment processes.
Assisted clients with identifying feelings and behaviors by asking open-ended questions.
Provided in-depth counseling for clients with Depression, Anxiety or other emotional issues and created plans for coping.
Adhered to HIPAA confidentiality requirements by safeguarding files.
Conducted therapeutic individual and family therapy sessions.
Met with 20-25 clients weekly.
Education and Training
Western Michigan University | Kalamazoo, MichiganMaster's of Social Work2002
Western Michigan University | Kalamazoo, MichiganBachelor's of Social Work2000
