Microsoft Office Suite: Word, Excel, PowerPoint, Access, and Outlook
Paint Shop Pro
|Social media management programs such as Conversocial, Co-tweet, Spredfast, Sprinklr, and Livefyre to name a few.|
Responsibilities include training new moderators, quality assurance, reporting trends, statistics and escalations to management team. I also review and moderate user generated content on interactive social media, interactive games, forums, blogs and web sites including facebook, youtube, twitter, and instagram for a wide variety of companies to ensure brand protection and public safety.
Providing first class resident service, administrative reports and data entry support to executives, and emergency assistance to the entire senior community and management staff.
Maintained a disease registry and registry. agreements with external customers ensuring compliance with GSK Practices. Managed external vendors, timelines and requirements. Assist in customer-related and administrative activities for the web based product.
Handled planning and logistics for all. marketing seminars, client visits, marketing publications, events and webinars presented by RTI-Health Solutions. I was also the executive administrative assistant to the Vice President of Business Development.
Handled all meeting/event management. Work included assisting in the production of dossiers, user manuals, and poster books plus all administrative needs for the team.
Handled booking and planning 80+ training seminar events each year. This includes all logistics of travel arrangements, hotel contracts, and meeting room set-up. Designed and maintained seminar brochures, yearly seminar calendar and various other marketing materials.
Handled individual and group reservations, air arrangements, and a wide variety of requests to provide a high standard of customer service.
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