A competent professional with a strong communications background developed in the direct sales industry. Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.
Managed a successful sales team of 5 members who consistently exceeded sales goals by 15-20% each month.Fielded and processed up to 30-35 calls per day. Focused on conversion by qualifying of walk in traffic to build Small Business Account Sales exponential, drastically reducing dealer charge-back rate.
Sprint product expert. Trained and developed team of Small Business Experts. Perfected qualifying techniques to convert sales traffic to business traffic. Studied and mastered Sprint Solutions in order to earn title Small Business Expert.
Trained and developed J-Team All-Star Regional Champions 2010
Perfected the Signature Service Oil Change, mastered upselling to maintain a ticket average of over $85 on 35-40 vehicles daily
Handled customer complaints
Handled cash deposits on daily basis
Maintained inventory levels to suit customer needs
Completed Manager Training Program by Jiffy Lube international
Started from scratch a contracting company installing acoustical drop ceilings for various general contractors throughout North Carolina and South Carolina. Sold bids, hired and trained crews, managed payroll and expenses.
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