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slow groovin resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-centric server/cashier with strong background in service-focused roles. Builds loyal and satisfied clientele through proactive communication and loyalty promotions. Oversees and coordinates workflow and delegates tasks based on team strengths. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Strong Team Member
  • Knife Skills
  • Multitasking and Prioritization
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
Experience
Slow Groovin', 12/2021 - 01/2022
Local Business City, STATE,
  • Understood operations of each service area, helped during busy times and stayed current with work processes.
  • Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
Honey Butter, 07/2021 - 01/2022
Local Business City, STATE,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
Chela's Tacos, 06/2016 - 06/2021
Family Business City, STATE,
  • Kept customer and food preparation areas clean and well-organized.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service times.
  • Verified orders and bagged items for easy transport.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Mastered point-of-service computer system for automated order taking.
  • Reviewed contents on food trays to check complete order.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
  • Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
  • Prepared dishes for catering events or during high-volume shifts.
  • Set up and cleaned up food preparation and service stations before and after catered events.
Education and Training
Bachelor of Arts: , Expected in 06/2026
-
Seattle University - Seattle, WA
GPA:
Status -
High School Diploma: , Expected in 06/2020
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Colorado Rocky Mountain School - Carbondale, CO,
GPA:
Status -
Languages
English :
Native/ Bilingual:
Negotiated :
:
Spanish :
Native/ Bilingual:
Negotiated :
:
Accomplishments
  • Consistently maintained high customer satisfaction ratings in all 3 restaurants.
  • Promoted from Server Assistant to Server, in less than 3-months at Honey Butter.
  • Led team to achieve awards at Taco Fest for Chela's Tacos. Brought back a trophy and led to future interviews and attracted more customers.

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Resume Overview

School Attended

  • Seattle University
  • Colorado Rocky Mountain School

Job Titles Held:

  • Slow Groovin'
  • Honey Butter
  • Chela's Tacos

Degrees

  • Bachelor of Arts
  • High School Diploma

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