Experienced supervisor with more than 3 years of experience planning, developing and implementing with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Driven to succeed. Strategic planning and customer management expert with Results-oriented, sales profession. Eager to leave more and provide as much as I can in any industry I have the opportunity to attend.
Accurate, efficient and detail-oriented
75 wpm typist
Work in a multi task environment
Leadership and problem solving adequate
Strong work ethic and collaboration
Self confidence and pressure handling
Relationship builder/teamwork with active listening skills
Excel in Microsoft office programs
ComcastAlbuquerque, NMSlcoe Ovn Universal03/2017 to Current
Conducted analysis to address of disconnects, transfers, new customers which led to our loyal consumers having the services they are paying for.
Planned and executed every aspect of my day and tasks, then review or follow up with account or account holder to keep up to date.
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
responsible and trained for any type of account issue.
exclusive training within job performance.
recorded and solved problems that had associated with equipment, moving, or technical issues.
advised and consulted with our customer on how our services better fulfilled their needs and more.
improves performance within our ovn crew.
developed quality interactions, warm and friendly, setting clear expectations and well as being an ambassador
resolved billing aspects.
reduced customers leaving company by listening and helping reduce or improve package.
went above and beyond for customer capabilities to be quick and easy, contacting other departments if necessary
responsible for customer explaining customer approvals.
guided customer through difficulties with equipment, to get back up and going
responsible for directing call to great hands of right department if needed to
recommended products beyond needs for better promotional price.
prepared for best adherence and performance.
initiated any problem to a solution.
dealing with credit hits, deposits and credits added to account
cricket santa fe, NMAdvocate07/2016 to 11/2016
Responsible for selling a certain amount of devices per month/ week.
Responsible for checking in merchandise and restocking.
Responsible for making sure all tasks are met before closing.
In charge of opening and closing store.
Responsible for giving good customer service and answering customer complaints.
In charge of installing new device for consumers.
Responsible for adding or deleting information on add-on's to their plan.
Responsible for working with other companies/ local associations for community service.
In charge of change orders.
In charge of counting drawers.
Polo Ralph Laurensanta fe, NM seasonal Sales Associate05/2016 to 07/2016
Greeting and welcoming consumers as they enter the store in a friendly manner.
Answer following questions and provide information about our products within the store and online or other locations.
Responsible for maintaining the store clean and neat before I leave and as soon as I go in.
Responsible for providing returns or exchanges.
Floor set, markdowns and promos change and review.
Responsible for counting merchandise in store everyday.
Counting safe and change orders.
Responsible for closing.
LevisSanta Fe, NMSupervisor11/2014 to 03/2017
Interested in a job where I can improve and expand my knowledge and skills and establish an employment in a friendly environment.
Gain new techniques within the career pathway I'm perusing.
In charge of opening cash wrap and store.
Responsible for counting safe at beginning and end of day.
In charge of ordering products or supplies for the store.
Responsible for checking and adjusting payroll.
Responsible for calculating Loss prevention using top sources ADS, traffic, conversion, UPT.
In charge of front of look for store, change mannequins, move fixtures, rearrange wall and floor products, translate rig for stylist.
Responsible for stylists training.
In charge of completing returns and/or exchanges using money or store credit.
Responsible for change orders, pick ups and drop outs.
Responsible for checking in new shipment.
In charge of shipping out items through FedEx or UPS.
Responsible for placing sensors of products and correct store price.
Garage of inventory count and signature.
In charge of reading and following policy's and procedures as well as have stylist acknowledge it.
Responsible for filling in each stylist with promotions, markdowns, changes to store, daily read, store performances.
Responsible for greeting guests, employees, and visitors as the enter or leave the store.
Responsible for answering phone calls.
Responsible for assisting consumers through other options of shopping within our company.
Responsible for location and changing products from floor and back stock.