OBJECTIVE: IComputer Systems Analyst providing superior technical support for networking issues within the Healthcare industry. Expert in leading teams to achieve shared goals and objectives.
Recipient of the Service First Achievement Award. Baptist
Recipient of the Star Performer Achievement Award. MCI
Recipient of the Extra Miler Achievement Award. AutoZone Twice
Maintained company servers, computers, printers, cables and other equipment.Managed all switches, routers, firewalls and [
Analyzed software, hardware and network systems for various transmission systems.Configured and installed routers, switches and wireless controllers.Reviewed logs for all networking devices for unresolved abnormalities and problems.Maintained company servers, computers, printers, cables and other equipment.Acted as primary contact for computer hardware and software problems, as well as network emergencies.Communicated with vendors to resolve network outages and periods of reduced performance.Responded to all client requests for technical support by phone, email and the inter-office chat service.Diagnosed system hardware and software problems using advanced root-cause analysis.
Coursework in Computer Science, Information Technology, and Networking
Companies Worked For:
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