To obtain the position of Director New Albany Wellness Center 11 years of experience working in the health wellness and fitness industry 3 years experience managing and overseeing Clinical Wellness Fitness Facility Operations Outstanding leadership experience, with a proven, successful record of developing, coaching and mentoring employees to improve results Experience managing and developing multiple departments, and levels of personal Experience managing and resolving customer, member, and client related issues Experience interpreting, reviewing, and analyzing financial documents including P&L statements Excellent business acumen, probing, analytical, problem-solving and decision-making abilities Demonstrated commitment to operational integrity, policies, procedures In depth knowledge of human resources, management and corporate compliance policies and procedures Experience representing organization to customers partners, and/or industry Experience building and maintaining effective working relationships with corporate business officials, senior healthcare administrators, clients, members and the community
Microsoft Office (Word, Excel, PowerPoint, and Outlook) & Internet based applications
AHA BLS for Healthcare Providers
Excellent Customer Service Skills
Excellent interpersonal and collaboration skills
Strong verbal & written communication & organizational skills
Excellent Time Management and Prioritization
Excellent numerical and statistical skills
Superior client service and satisfaction skill
Strong attention to detail, deadlines and reporting
Carilion Wellness Downtown Roanoke, Carilion Wellness/ Carilion ClinicRoanoke, VASite Operations Manager03/2012 to Current
Manage, oversee and supervise Clinical Wellness Facility Operations Recruit, interview, hire, evaluate, develop, coach and supervise wellness facility personal Prepare monthly, quarterly, and annual financial statements and present to senior administrators Research and analyze budget and financial discrepancies and correct or propose solutions to senior administrators Manage, review and analyze financial documents with responsibility for fiscal budgets, payroll, accounts payable and receivable, profits and loss ledgers Monitor , control, review, analyze operational cost and expenses Advertise and promote facility, services and merchandise to increase usage and revenue, which includes commissioning and considering market research Directs, review, and participants in studies to analyze and evaluate needs and services; equipment, supply, and human resources; feasibility and cost effectiveness; and other aspects of management.
Maintain high levels of customer care and handle complaints as necessary Administer and direct the administration of contracts for materials and services for facility Assure that services, equipment, facility, and procedures remain in compliance with all applicable state and federal regulations Practice non-discriminatory employment actions to prevent unlawful discrimination based on race, color, religion, sex, national origin, sexual orientation, genetic information, age or disability.
Provide leadership to ensure support for equal employment opportunity (EEO) goals and requirements.
Communicate effectively with senior administrators, personal, clients, general public, local and corporate businesses officials Research, report, and document problems and correct or propose solutions to senior administrator Develops and approves or recommends internal policies and procedures Represent the facility at all public and private events Effectively use time management skills to meet deadlines on wide variety of complex administrative duties.
YMCA of Roanoke ValleyRoanoke, VAPersonal Trainer03/2004 to 03/2012
Streamline health and wellness initiative to advocate health and wellness in the community Liaise with medical professional to ensure client and member safety before, during and after exercise regiment Administer health wellness and fitness evaluation and assessments; devise individual exercise prescriptions Conduct equipment orientations including both cardiovascular and resistance equipment, provide one-on-one training, and exercise prescriptions Render support to members and clients in performing their customized workouts Motivate encourage and guide members during weight loss competitions and challenges Adhere to all client confidentiality laws and regulations Communicate with members to address concerns and issues Work with new and existing members to encourage healthy lifestyles and fitness plans Immense ability to establish and maintain an effective working relationship with other medical professionals, employees, members and clients, senior management, and general public Enforce the rules and regulations of the facility for the safety and welfare of staff and participants.
Maintain appropriate records, inventories, reports and information Perform other duties and special projects as assigned Represent the YMCA at all public and private events Took pride in training & implementing healthy lifestyle changes in each and every client.
Bachelor of Science:Exercise PhysiologyDecember 2011Roanoke College, Salem, VAExercise Physiology
Professional Development Clinical Wellness Facility Operational Management Financial and Account Management Fiscal Budget Management Coaching,leadership and team building Corporate Compliance Policies and Procedures Human Resource Policies and Procedures Equal Employment Opportunity Policies Affirmative Action Policies
Account Management, accounts payable, administrative, Streamline, attention to detail, Budget Management, budgets, budget, coach, Coaching, color, interpersonal, contracts, client, clients, Excellent Customer Service, customer care, senior management, Financial, financial statements, Human Resource, human resources, team building, leadership, market research, materials, Excel, Microsoft Office, Outlook, PowerPoint, Word, organizational skills, payroll, Policies, reporting, Research, safety, Time Management, written communication
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Bachelor of Science : Exercise Physiology December 2011 Professional Development Clinical Wellness Facility Operational Management Financial and Account Management Fiscal Budget Management Coaching, leadership and team building Corporate Compliance Policies and Procedures Human Resource Policies and Procedures Equal Employment Opportunity Policies Affirmative Action Policies
Create a job alert for [job role title] at [location].