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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated and focused Site Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Skill Highlights
  • Policy/program development
  • Cross-functional team management
  • Staff training
  • Supervision and training
  • Skilled negotiator
  • Sound judgment
  • Calm under pressure
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Self-directed
  • Billing and coding
  • Claims appeal procedures
  • Patient charting
  • Insurance eligibility verifications

  • Complex problem solving
  • Results-oriented
  • Client-focused
  • Quick learner
  • Computer proficient
  • File/records maintenance
  • Reports generation and analysis
  • Training and development
  • Strong problem solver
  • Resourceful
  • Strong interpersonal skills
  • Medical terminology
  • Meeting planning
  • Report writing
  • Report development
  • Schedule management
  • Self-starter
Professional Experience
2011 to Current Site Manager Td Garden | Pasadena, CA,
  • Provide administrative support to 8 Perinatologists
  • Maintain weekly clinical schedules of 8 Perinatologists
  • Book procedures and specialty medical assessments
  • Dictation and letters on a daily basis
  • Administration of all physicians appointments and calendars
  • Handle all correspondence internal and external
  • Planned travel arrangements for 8 executives and staff.
  • Medical assist as needed to cover vacations, days off etc
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Planned meetings and prepared conference rooms.
  • Maintained an up-to-date department organizational chart.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Created weekly and monthly reports and presentations.
  • Received and distributed faxes and mail in a timely manner.
  • Managed daily office operations and maintenance of equipment.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
06/2008 to 2011 Assistant Administrative T-Mobile | San Jose, CA,
  • Provide administrative support to 8 Perinatologists
  • Maintain weekly clinical schedules of 8 Perinatologists
  • Book procedures and specialty medical assessments
  • Dictation and letters on a daily basis
  • Administration of all physicians appointments and calendars
  • Handle all correspondence internal and external
  • Medical assist as needed to cover vacations, days off etc
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Planned meetings and prepared conference rooms.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Maintained an up-to-date department organizational chart.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Managed the day-to-day calendar for the company’s senior director.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Maintained and reserved the executive conference room calendar.
10/2007 to 06/2008 Coordinator to Chief of OB/GYN T-Mobile | Springfield, IL,
  • Provide administrative support to the Residency Program Director
  • Schedule pre-operation appointments, post-operation and surgeries for Chief Resident patients
  • Coordinate meetings with hospital departments internal and external
  • Work with General Medical Education (GME) office on daily basis
  • Key set-up person for all workshops, lectures, meetings for residents
  • Maintain weekly schedule with resident and physicians: Grand rounds, didactic lectures, and workshops
  • Maintain Harvard Medical School promotions/appointments as needed
  • Coordinator support to Chief of Obstetrics and Gynecology
  • Coordinator all meetings and lectures with Chief OB/GYN and support staff
  • Coordinated all Harvard Medical School physician appointments and promotions
  • Coordinated all travel arrangements for all physicians and support staff
  • Coordinated all incoming and outgoing communications
  • Coordinated all conferences
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Planned meetings and prepared conference rooms.
  • Maintained an up-to-date department organizational chart.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
05/2006 to 07/2006 Assistant Administrative Medstar Health | Lanham, MD,
  • Coordinated support for all physicians associated with the Gastroenterology Department
  • Coordinated patients gastrointestinal procedures, explain all procedures as needed and prep work before for each patient.
  • Coordinated with all departments of the hospital and clinics associated with Gastroenterology Department
  • Coordinated receptionist duties as needed i.e.: answering phones, scheduling office appointments, entering patient information and coordinating doctors schedules
  • Coordinated all projects associated with Gastroenterology Department
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
08/2002 to 01/2006 Home Health Aide Best Buy | Honolulu, HI,
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Assisted with adequate nutrition and fluid intake.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Provided transportation, assistance and companionship to clients.
  • Cleaned and organized patients’ living quarters.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Tended to patients with chronic illnesses.
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Assisted with ADLs.
  • Provided patients and families with emotional support.
  • Exhibited compassionate care and communication with regard to issues of death and dying.
  • Sensitive to the needs of geriatric patients.
  • Comforted patients and provided them with reassurance and encouragement.
  • Participated in the maintenance of safe conditions within the facility and other related areas.
  • Maintained a clean, orderly and well-stocked environment.
06/1989 to 09/1997 Inventory Specialist VERIZON WIRELESS TECHNOLOGIES | City, STATE,
  • Coordinated over $20 million dollars in cell site inventory, which included all of New England
  • Coordinated and maintained the database of equipment held in inventory including all warehouses
  • Coordinated with engineers generating purchase orders, receiving reports and release orders for the cell site equipment
  • Coordinated all accounts payable for engineering departments Executive Assistant to Director of Marketing/Sales/Advertising
  • Coordinated all sales projects, computing sales commissions, and related projects
  • Coordinated director's calendar and screened all calls for priority
  • Coordinated all travel arrangements
  • Coordinated all meetings internal and external
  • Coordinated annual sales conferences
  • Coordinated all mail internal and external
  • Coordinated work with other departments of the organization on a daily basis
Education and Training
Expected in MA | Business/Law Management, Psychology Northeastern University Boston, Boston, MA GPA:

Northeastern University Boston, MA

  • Majored in Business/Law Management
  • Minored in Psychology
Community Service
Presentations
Coordinated all conferences
Skills

Basis, Arrangements, Travel Arrangements, Accounts Payable, Advertising, All Sales, Annual Sales, Cell Site, Database, Executive Assistant, Inventory, Inventory Specialist, Marketing, Marketing/sales, Million, Purchase Orders, Sales, Administrative Support, Correspondence, Dictation, Receptionist, Customer Service, Retail Sales, Home Health Aide, Billing, Drivers, Liaison, Customer Service Representative, General Medical, Answering, Answering Phones, Gastroenterology, Scheduling

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Resume Strength

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  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Northeastern University Boston
Job Titles Held:
  • Site Manager
  • Assistant Administrative
  • Coordinator to Chief of OB/GYN
  • Assistant Administrative
  • Home Health Aide
  • Inventory Specialist
Degrees
  • MA