Program Director/Advisor/Training and Development Leader
Dedicated professional offering a Master of Arts in Education seeking to leverage extensive background in academic, personnel, financial, and administrative affairs utilizing a high degree of qualitative and quantitative analytical skills to analyze, evaluate and improve the efficiency of administrative operations, organizations and management.
Microsoft Word, Access, Publisher, PowerPoint, Excel and other contemporary web applications
*Experience with developing portfolios, webpages, and creating blogs.
Site Coordinator, 01/1996 to 01/2012Charlotte Mecklenburg Schools － Charlotte, NC
Sixteen years of experience in educational environment: Saved program approximately $20,000 annually by overseeing and directing all program daily operations, functions, and decisions to include academic, personnel, financial, and administrative affairs.
Managed annual operating plan that included timelines, benchmarks, progress reports and strategies to successfully attain annual outcome objectives.
Oversaw the largest diverse student program population which included individuals with mental, physical, emotional, and social disabilities utilizing organization, management and leadership skills to administer new programs and improve existing programs.
Prepared and revised as needed, academic program plans achieving and or exceeding benchmarks in reading and math.
Coordinated the assessment and development of academic programs in 5 core subjects, which help to meet strategic goals and objectives.
Assisted students in identifying interests by fashioning 2 custom web-based surveys that effectively examined ability to apply knowledge to interests.
Maintained records for 1,400 students; ensuring 100% accuracy of information reported to 5 state agencies.
Formulated and communicated recommendations for hiring, retention, promotion, evaluation, and discipline of Program staff reducing the need to locate and train new staff.
Recruited, trained, supervised and evaluated the performance of 10-15 staff and wrote annual reviews that measured compliance to policies and procedures to include attendance, work schedule, team work, ethics, and generating positive program image.
Oversaw expenditure of program resources by identifying available funds, analyzing expenditures, determining how funds will be used, and predicting future needs.
Built a rapport with various constituents within the community that provided opportunities to expand programming and services and increase the opportunities for future collaborations.
Negotiated contracted services to cut costs and built a professional relationship with businesses in the community.
Enforced the policies and regulations of the district and state; remaining current on related information through continuous training, while ensuring compliance and appropriate infrastructure.
Selected to serve on a Special Committee highlighting issues regarding communication, retention, and leadership, while exploring proactive problem resolution in the workplace.
Supervisor, 01/1991 to 01/1996St Mark's Incorporated － Charlotte, NC
Five years of experience in client services: executed a comprehensive strategic plan that monitors progress and evaluates effectiveness of services rendered in a timely manner at or below costs.
Conducted evaluations/assessments; devised goals and treatment plans that contributed greatly to student success and improve academic prowess.
Provided direct service regarding matters related to supervision, instructional strategies, and career assessment for 8 staff.
Prepared 50 Individualized Education Plans over a period of 5 years that maximized potential and increased skill set.
Interfaced with outside agencies in order to ensure a coordinated system of support services.
Researched and revised as needed existing programs that have shown to be successful with students with similar skill sets and demographics.
01/1988 to 01/1990Aiken Regional Medical Center － Aiken, SC
Two years of experience in clinical setting: conducted evaluations and enhanced assessments for 10 at-risk students.
Participated in the design and planning of objectives that supported student initiatives across the curriculum.
Modeled new strategies for intervening with students who experienced difficulty decreasing the number of clinical referrals monthly by 30%.
Intervened, supported, and advised students to promote academic and personal success.
Influenced students in making crucial decisions concerning personal and educational goals.
Advised students to take positive action, establish a personal work ethic, and foster accountability for their assigned work.
Provided leadership and taught students to self-govern avoiding the pitfalls that could interfere with academic and career success.
01/1986 to 01/1988Mentor, University of South Carolina
Two years of experience at a 2-year university: provided academic support for conditionally admitted students increasing the probability of long-term academic success.
Initiated, built and maintained relationships with and provided assistance and support for first year students with a focus on a smooth transition, acclimation and a sense of belonging.
Served as a positive resource for students new to the University.
Gathered and shared information about the University community, student life and campus resources instilling a sense of community in the student body.
Served as a positive academic and social role model helping students establish good study habits and set boundaries.
Maintained confidentiality with any shared information and answered questions regarding class schedules/caseload management, faculty, syllabus, and grading.
Maintained regular contact with new students to set up a system of accountability, answer questions, and provide encouragement and feedback.
Education and Training
M.A:Education Family and Community Services,2015Ashford University － Clinton, IAGPA: Golden Key International Honor SocietyEducation Family and Community Services Golden Key International Honor Society
B.A:Psychology Sociology,1991University of South Carolina-Aiken － Aiken, SCGPA: Who's Who Among Students in American CollegesPsychology Sociology Who's Who Among Students in American Colleges
Areas of Expertise Assessment and Accountability Community Initiatives/Outreach Programs Instructional Leadership Performance Management Presentations/Training Curriculum Development Research and Development Program Development Information and Educational Technologies Resource Management :1988
academic, Administrative, interpersonal communication, Curriculum Development, client, decision-making, delivery, directing, financial, focus, funds, hiring, image, Leadership, Leadership Skills, math, Access, Excel, PowerPoint, Publisher, Microsoft Word, monitors, Performance Management, personnel, policies, Presentations, problem resolution, Program Development, programming, progress, promotion, rapport, reading, Recruitment, Research, strategic, supervision, surveys, team work, Threads, treatment plans, web applications, written
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Companies Worked For:
Charlotte Mecklenburg Schools
St Mark's Incorporated
Aiken Regional Medical Center
Mentor, University of South Carolina
University of South Carolina-Aiken
Job Titles Held:
M.A : Education Family and Community Services , 2015 B.A : Psychology Sociology , 1991 Areas of Expertise Assessment and Accountability Community Initiatives/Outreach Programs Instructional Leadership Performance Management Presentations/Training Curriculum Development Research and Development Program Development Information and Educational Technologies Resource Management : 1988
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