Committed, energetic, reliable, results-oriented, proactive, resourceful, team-player, eager, responsible, quality focused, with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Recognized by peers and management for going above and beyond normal job functions.
Operated motor vehicles in a safe and efficient manner.Notified branch management of any vehicle safety concerns and issues.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Prepared healthy, enjoyable breakfasts and dinners for residents.Set up and performed initial prep work for food items such as soups, sauces and salads.Mixed, weighed and proofed ingredients in accordance with bakery recipes.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Developed and maintained exceptional customer service standards.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Optimized profits by controlling food, beverage and labor costs on a daily basis.Performed checkouts of servers to ensure that all tickets were accounted for.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Carefully prepared weekly payroll to keep up with projected revenue for the week.Regularly updated computer systems with new pricing and daily food specials.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Managed accounts payable, accounts receivable and payroll.Built sales forecasts and schedules to reflected desired productivity targets.Consistently obtained highest rating from the county health department.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Counseled and disciplined staff when necessary.
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