Shoeland Resume Example Company Name

SHOELAND

Professional Summary

with over years of successful experience in and . Recognized consistently for performance excellence and contributions to success in industry. Strengths in and \ backed by training in Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Senior and outstanding performer in and within . Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Skills

Business planning
Business Process Workflow
Business management and development
Business Modeling

Business Intelligence Management
Understanding of insurance business
Business start up
Long-term business planning and execution

Work History

Company NameShoeland//City, State//August 1916 to July 1917

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Responded to customer requests for products, services and company information.
Drove team revenue totals by bringing in over $[Amount] in sales.
Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Company NameBusch Gardens //City, State//July 1917 to August 1920

Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
Delivered food items to tables ensuring each restaurant patron received correct order.
Kept register accurate through correct billing, payment processing and cash management practices.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Assisted servers with table settings and beverage refills to support high-volume shifts.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Answered questions from restaurant patrons regarding menu items.
Cleared tables immediately after guests left in preparation for next party.
Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
Checked buffet and determined which food items needed to be refilled.

Company NameTaco Bus //City, State//August 1923 to September 1951

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strategically plated hot meals and salads in aesthetically pleasing arrangements.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Cleaned and sanitized work areas throughout hours of operation and at close of business.
Created appealing food arrangements for party trays and specialized orders.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.

Company NameFlower Arranger//City, State//November 1919 to December 1929

Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Properly package flowers and plants for damage-free delivery.
Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
Quoted, generated and processed customer orders to meet specifications and various occasions.
Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Monitored social media and online sources for industry trends.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Developed team communications and information for [Type] meetings.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Drove operational improvements which resulted in savings and improved profit margins.
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Worked with [Type] customers to understand needs and provide [Type] service.
Increased customer satisfaction by resolving [Product or Service] issues.

Education

High School DiplomaGATHER HIGH SHCOOL//City//April 2015

Continuing education in [MATH
Professional development completed

Resume Overview

Create a job alert for [job role title] at [location].

Shoeland Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].