Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Successfully managed a fast food services and always received a score above 90 from the Health Department. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions.
Coordinated Schedules for all shifts
Balanced safe before opening and Ensured all was prepared for
Reviewed applications for hiring and Assisted in hiring
Completed truck orders and submit in computer
Check in and oversee truck order
Balance draws at end of shifts
Handle unruly customers
Verified that information in the computer system was up-to-date and accurate. Verified the parts ordered where the correct parts in box to ship. Identified and resolved system and account issues.
Cut and chopped food items and cooked on a grill or in fryers.Resolved guest complaints promptly and professionally.Served orders to customers at windows, counters and tables.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Quickly and efficiently processed payments and made accurate change.Mastered Point of Sale (POS) computer system for automated order taking.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Frequently washed and sanitized hands, food areas and food preparation tools.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Quickly unloaded product shipments and stocked freezers.Prepared items according to written or verbal orders, working on several different orders simultaneously.
Oversaw 15 to 20 units after cleaners went in and checked for cleanness.All sweeping, bed changing,bathrooms,Kitchens, living spaces, outside sweep and clean...ready for new client to check in for a week. if procedure had not been completed cleaners came back to complete.
Advanced coursework in Business Administration
Coursework in Finance and Accounting
Coursework in Public Relations
Communications, English and Journalism coursework
Coursework in Business and Management
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