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Shift Supervisor Resume Example

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SHIFT SUPERVISOR
Summary

Goal-driven Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations. Successful at creating brand messages, strategies and key graphic productions. Resourceful and hardworking with know-how to produce top-notch content. Adept at generating innovative ideas and concepts.

Skills
  • Graphic and Media Design
  • Corporate branding
  • Adobe AfterEffects
  • Logo creation
  • Microsoft Office expertise
  • Website design
  • Advertising familiarity
  • Digital graphics
  • Production standards
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Project management
  • Photography background
  • Training and mentoring
  • Team development
Experience
08/2017 - CurrentShift SupervisorStarbucks | Cornelius, NC
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Collaborated with team members to improve performance and implement training updates.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Answered and resolved customer questions and concerns.
  • Resolved customer complaints and reported issues to senior management.
  • Trained newly hired employees on espresso machines and bartending and created training manual for all Baristas to use as reference guide.
07/2019 - 03/2020Graphic ArtistRhythm Systems | Charlotte, NC
  • Assisted technical operations department with project designs using Adobe Creative Suite.
  • Designed print materials such as brochures, banners and signs.
  • Generated digital image files for use in digital and traditional printing.
  • Submitted design ideas to plan projects with customers and managers.
  • Created corporate brands by designing cohesive looks between elements such as logos and letterheads.
  • Used Adobe Creative Suite and HTML5 to create corporate branding, websites and layouts.
  • Established organizational vision and developed strategies to achieve sales, profit and loss and customer service goals.
  • Leveraged media and graphic design expertise to develop engaging marketing and promotional materials, including flyers and advertisements to generate new sales revenues and grow customer base.
  • Formatted designs and media for print and web applications to deliver production ready graphics.
11/2015 - 08/2017Receiving ManagerStein Mart | Cornelius, NC
  • Awarded Employee of the Month twice for outstanding customer service.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
04/2014 - 04/2015Stock ReceptionistThe Fresh Market | Cornelius, NC
  • Maintained efficient and accurate stockroom operations.
  • Created a customer first environment through proper sales floor and backroom presentation standards.
  • Ensured customer service standards are upheld when on the sales floors.
  • Operated electrical power equipment, such as forklifts and pallet jacks to unload delivery trucks.
  • Conducted shelf inventory, removed out of date food from shelves and discarded in proper locations.
  • Awarded Employee of the Month 4 times as well as being promoted from bagger to working in the stock room receiving trucks.
Education and Training
Expected in 06/2022Bachelor of Science: Graphic Design
Arizona State University | Tempe, AZ
  • Completed continuing education in 2018
  • Starbucks College Achievement Plan Recipient
  • Major in Graphic Information Technology
  • Honor Roll 2019-2020 Fall & Spring Semester
  • 3.0 GPA
06/2014High School Diploma
William Amos Hough High School | Cornelius, NC
  • 3.6 GPA
  • National Art Honors Society Member
  • Young Black Male Leadership Alliance Charlotte Member
  • Charlotte Mecklenburg Schools Youth Council Member
Activities and Honors
  • CMS Youth Council - Ran a voting {Kids Vote) booth during local elections.
  • National Art Honours Society - volunteered at Cornelius Elementary and taught children how to make bowls with ceramic clay ACTIVITIES/AFFLIATIONS
  • Young Black Male Leadership Alliance Charlotte (YBM) - Organizations that provides young African American males with recognition and leadership tools to empower themselves and serve as leaders in their communities.
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    Resume Overview

    Companies Worked For:

    • Starbucks
    • Rhythm Systems
    • Stein Mart
    • The Fresh Market

    School Attended

    • Arizona State University
    • William Amos Hough High School

    Job Titles Held:

    • Shift Supervisor
    • Graphic Artist
    • Receiving Manager
    • Stock Receptionist

    Degrees

    • Expected in 06/2022 Bachelor of Science : Graphic Design
      06/2014 High School Diploma

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