Reliable and highly accurate person. Focused on quality completion of all jobs and or procedures under tight deadlines. Works well under pressure. Works well with others as a team player. Hardworking in all aspects of life especially when it comes to my family and work.
Calm under pressure
Efficient and reliable team player
Retail pharmacy procedure knowledge
Active listening skills?
POS systems knowledge
Skilled problem solver
Motivated team player
Hourly shift management
Bank deposit procedures
Opening and closing procedures
Shift Supervisor, 11/2004 to 11/2015 Longs/CVS Pharmacy – Mission Viejo, CA/Temecula, CA
Counted cash drawers and made bank deposits.
Managed staff of 2 to 8 sales
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Examined merchandise to verify that it was correctly priced and displayed.
Trained and developed new associates on POS system and key sales tactics.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
Assisted on sales floor as needed to maintain service standards.
Trained new cashiers on procedures, customer service and sales techniques
Processed customer returns.
Created attractive displays to promote items.
Service Deli/Bakery Clerk, 08/1999 to 08/2003 Stater Bros – Lake Forest, CA
Served bakery customers daily with professional and effective customer service.
Iced and airbrushed cakes and other pastries for customized orders.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Carefully and attentively took customer orders by phone and in person.
Effectively prepped, stored, rotated and stocked product.
Opened and closed bakery.
Safely operated meat slicers, ovens, and fryers in departments
Complied with all health and safety codes.
Replenished and rotated food items, following correct food cooling and storage procedures.
Routinely cleaned and maintained kitchen equipment and oven.
Girls Basketball Coach, 06/2002 to 08/2005 Trabuco Hills High School – Mission Viejo, CA
Acted as a positive role model for team participants and in the community.
Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in [Sport name].
Demonstrated a high level of respect for opponents, officials and facilities.
Acted as supervisor for the female student-athletes and student managers.
Worked closely with the athletics director in scheduling interscholastic contests.
Recommended and ordered equipment, supplies and uniforms.
Drilled student-athletes in run, jump, turn and switching man-to-man defenses.
Accepted coaching, constructive criticism and recognition with humility and composure.
Exhibited sound judgment while executing coaching responsibilities and functions.
Enforced discipline both on and off the field.
Supervised practices and contests, prioritizing safety at all times.
Developed positive relationships with parents, schools and the community.
Coordinated team travel and video exchange with other teams.
Maintained high academic standards for all student athletes and enforced academic discipline.
Provided fitness training for competition prep
Made sure all equipment was ready for all games and practices
Managed statistic and film crews before, during, and after games
Certificate of Completion: Surgical Tech, 2008 Career Networks Institute - Orange, CA
GED: Irvine Valley College - Irvine, CA
GED: Orange Coast College - Costa Mesa, CA
High School Diploma: 2001 Trabuco Hills High School - Mission Viejo, CA