- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Motivated Childcare/Shift Supervisor experienced in high stress environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order. Driven to apply my combined 6+ years of experience to improve operations.
- Document management
- Project management
- Staff management
- Budgeting
- Staff scheduling
- Negotiation
- Conflict resolution techniques
- Safety understanding
- Activity monitoring
- Client transportation
- Security procedures knowledge
- Documentation skills
- Crisis intervention
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- Skill-building exercises
- Staff supervision
- Knowledge of juvenile justice system
- Trained in indicators of child abuse
- Staff training/development
- Self-sufficient
- Exceptional interpersonal communication
- Employee scheduling
- Emotionally supportive
- Efficient multi-tasker
- Efficient under pressure
- Self-motivated
- Tact and sensitivity
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Care Coordinator, 03/2020 to 06/2020
Always Best Care – Durham, NC,
- Provided direct services to clients, including safety planning, crisis intervention, case management and advocacy.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Updated member files using Avatar.
- Helped families coordinate psych evals, med reviews and therapy appointments.
- Gave updates to Supervisors and Doctors about members and members previous care, if any.
Shift Supervisor, 08/2019 to 02/2020
Tarkett – Georgetown, TX,
- Delivered successful training to more than 7 employees, educating on successful work processes and productivity strategies.
- Conducted routine inspections of group home and group home vehicles to check quality and compliance with established licensing specifications.
- Consulted with HR teams to identify and onboard optimal candidates for Childcare positions.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Responded to and resolved client questions and concerns.
- Helped house management meet standards of service and quality in daily operations.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Childcare Worker, 09/2016 to 02/2020
Archdiocese Of San Antonio – Silvia Reyes, TX,
- Prepared healthy foods and beverages for youth based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Sanitized dishes, tabletops and frequently touched surfaces to prevent spreading of germs.
- Monitored entrances and exits to maintain safety and organized environments.
- Met with youth's DCS worker, therapist/counselor, CASA worker, school/teacher among others about daily activities, positive developments and issues.
- Created and implemented diverse educational strategies to boost development.
- Observed daily activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, activities and instruction.
- Kept notes of behavior issues, food served and medications administered to youth.
- Offered top-notch care to 10 youth at once, ranging in age from 12 to 18.
- Led activities for over 10 children ages 12 to 18.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
- Handled daily administrative tasks efficiently to minimize time away from youth, including updating attendance and requesting new supplies.
Childcare Worker, 12/2015 to 07/2016
Archdiocese Of San Antonio – Spring Branch, TX,
Behavioral Health Technician, 10/2005 to 11/2008
Spectrum Health – Holland, MI,
- Conducted client rounds every 30 minutes to check on youth.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups and outings for clients.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Taught clients how to complete basic household chores and prepare food.
- Prepared and submitted daily progress reports to management.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Performed client intake procedures according to internal standards for all new admissions.
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Applied interventions when necessary, including clients wanting to leave placement.
- Mentored clients on substance use and life choices.
- Ensured that clients and families were treated with respect and dignity.
High School Diploma: , Expected in 05/2003
Ace Charter High School - Tucson, AZ,
GPA:
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