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Shift Supervisor Resume Example

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SHIFT SUPERVISOR
Professional Summary

Extremely motivated and organized team member with leadership skills in customer service, time management, and daily business operations.

Skills
  • Store/Staff Management
  • Cash-handling expertise
  • Inventory control and record keeping
  • Documentation/reporting management
  • Organizational specialty
  • Operational improvement
  • Customer/Client relations
  • Sorting and labeling
  • Attention to detail
  • Office Management/Administration
  • Safety/security understanding and awareness
  • Conflict resolution techniques
  • Data collection and analysis
  • Customer service
  • MS Office
  • Memorization and Recall
  • Fast and thorough learner
Accomplishments
  • Two time Partner of the Quarter for recognition in Customer Service and Customer Service Leadership.
  • Florida Bright Futures Scholarship Recipient: Florida Academic Scholars.
  • Silver Cord Recipient for 250+ community service hours.
  • Gold Cord Recipient for outstanding GPA.
  • Graduated member of the National Honor Society and Tri-M Music Honor Society.
  • 4 state-awarded superior ratings from the Florida Bandmasters Association.
  • Section Leader and 6-year member of concert and marching ensembles.
Education
High School DiplomaSomerset Arts Conservatory - City06/2018

School of the Arts with audition based entry only.

Certifications
  • First Aid/CPR Certified through American Heart Association
  • Internationally Certified emergency medical responder. (EMS Registry)
  • Food Safety Management certification.
About Me:

Since entering the workforce, I have learned that the greatest asset a team member can possess is the ability to connect with and understand people. Customer service is one of the most essential core values in a professional environment and I plan to continue to prioritize serving the general public as I progress. Being able to explore my passion for organization in this work environment would be an incredible opportunity, and I would love to be of service to the team. Although I would be new to the receptionist title, advancing in business has allowed my love of office management to prosper and develop over time, and I hope to continue delivering my very best in tending to the needs of your business and translating skills in order to contribute to a clean, efficient, and positive work environment.

Work History
Shift SupervisorUnited Natural Foods Inc - Fairfax , VA09/2019 - Current
  • "Clean, Safe, and Ready" Lead for cleanliness and safety.
  • Documented daily production and materials usage in IMS Inventory Management System to track data for review.
  • Developed and enhanced job assignments, planned production schedules and strengthened organization of task flows.
  • Delivered successful training to more than 32 employees, educating on successful work processes and productivity strategies.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Applied security, safety and loss prevention strategies during shifts.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Barista TrainerCaesars Entertainment Corporation - Columbus , OH04/2019 - 08/2019
  • Taught proper procedures and strategies for success to new employees.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Trained five employees over the course of 3 months.
BaristaKootenai Medical Center - Post Falls , ID11/2018 - 04/2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Memorized ingredients and recipes for hundreds of specialty drinks.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
Assistant to the Administrative Activities LiasonKetty Masis: Activities Liason; Broward Charter - City , STATE08/2017 - 06/2018
  • Answered parent/client phone calls promptly and in a professional manner.
  • Pleasantly greeted all parents/students.
  • Assisted with daily office tasks.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • Somerset Arts Conservatory

Job Titles Held:

  • Shift Supervisor
  • Barista Trainer
  • Barista
  • Assistant to the Administrative Activities Liason

Degrees

  • High School Diploma

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