Shift Supervisor Resume Example Starbucks

SHIFT SUPERVISOR

Professional Summary

Shift Supervisor with management experience and results-oriented skills. Versed in strategic and organizational skills, strong ability to approach every task with responsibility, creativity and dedication to find the best possible results. Action-oriented with strong ability to communicate effectively with science, executive, and business audiences. Desires a challenging role as a Consultant.

Core Qualifications

Client-focused and provide exceptional customer service

Results-oriented to increase customer satisfaction
Excel in multi-task management
Expert in focused training and development
Proficiency in Korean
Microsoft Office
Computer proficient

Experience

Shift Supervisor03/2015 to 09/2015StarbucksNew York, NY

Creating a positive and productive team environment through encouraging employees to work well with others, listen and communicate to drive sales goals and meet overall business success
Adapt in a dynamic fast-paced culture quickly to change and make timely and thoughtful decisions
Leadership accountability to prioritize and deliver quality results

Private Tutor09/2010 to 03/2015Varsity TutorsNew York, NY

Taught and provided guidance to assigned students in subjects such as PSAT, SAT, SAT II, SAT Subject Test, ACT, TOEFL, and IELTS
Delivered exceptional tutoring experience with individualized lesson plan in order to provide personally designed educational tool for all different types of learners
Monitored students progress and prepared detailed lessons which led to achieving higher grades and scores

Educational Consultant10/2012 to 01/2015The UniPrepNew York, NY

Developed educational guidance and counseling to international students applying to major universities while increasing sales by 26% over two-year period
Supervised and provided on-site training to 12 teachers in instructing TOEFL, IELTS, SAT, and other college entrance exams through consultation
Planned and designed detail oriented research to effectively coordinate and manage the individualized educational materials for students

Administrative Intern01/2012 to 01/2015Columbia School of Social WorkNew York, NY

Reviewed and provided comments on the errors on application documents and took necessary steps to correctly modify any deficiencies
Ensured accurate excel filing and information data entry of all applicants and prepared managed successful application process
Provided excellent customer support through telephone or email correspondence to resolve any questions or concerns

Campus Representative01/2012 to 01/2013Kaplan IncNew York, NY

Responsible for organizing events to guide undergraduate students to register for supplemental assistance in post-graduate entrance exams
Established networks within various student groups at Columbia University to recommend appropriate test taking strategies and opportunities to excel

Store Manager05/2009 to 09/2010Sam's Beauty SupplyWilmington, DE

Accountable for inventory of supplies, all sales transactions, and executed store operations
Accurately placed purchase orders to best fit the weekly and monthly sales expectations while deploying employees to delegated tasks
Increased sales by 12% over 6-month period

Combat Medic, Senior Health Care Specialist 12/2008 to 09/2009U.S. ArmyKabul, Afghanistan

Rendered medical care for the injured soldiers and local civilians as a senior Medical Non-Commissioned Officer while stationed in Afghanistan
Responsible for the health of over 45 soldiers in one platoon while on convoys and missions and effectively controlled medical supplies intended to be distributed to local villages
Planned and executed life-saving surgeries to local civilians without any access to medical care during frequent security patrols

Dialysis (Patient Care) Technician 03/2008 to 09/2008Fresenius Medical CenterWilmington, DE

Responsible for proper dialysis treatment for patients with renal failure
Prepared initial patient medical care for safe and effective dialysis services
Maintained safety precautions and assisted patient treatment through observing vital signs and accurate recording of progress of the patients

Medical Non-Commissioned Officer01/2007 to 02/2008U.S. ArmyAberdeen, MD

Single-handedly restructured and improved the Physical Exam Clinic filing system with exceptional organizational skills
Ensured for accuracy of physical exam forms and properly filed all patient records in both paper-based and computer format
Conducted minor surgical procedures under minimal medical supervision to soldiers

Unit Armorer 12/2005 to 01/2007U.S. ArmyTongducheon, South Korea

Responsible for proper storage and maintenance of over $2 million in weapons for a medical company composed of over 100 soldiers
Prepared for readiness of soldiers with properly functioning equipment to combat possible invasion of North Korea
Trained soldiers how to maintain their weapons to properly function and resolved any malfunctions in need of repair

Emergency Medical Technician02/2004 to 12/2005U.S. ArmyWashington , DC

Provided lifesaving medical care for emergency trauma patients
Assisted in operating room surgeries in emergency situations
Organized and taught courses in additional medical classes and advanced field medical procedures to soldiers with less medical experience

Education

Bachelor of Arts: PsychologyJan 2015Columbia UniversityNew York, NY

Relevant Coursework: Principles of Economics, Experimental Psychology- Social Cognition & Emotions, Cognition: Memory & Stress, Language and the Brain, Educational Psychology, Social Psychology, Mind, Brain and Behavior, Experimental Psychology-Human Behavior, Developmental Psychology, Abnormal Behavior, Behavioral Neuroscience, Statistical Reasoning and Methods, Calculus I &II, Inorganic Chemistry, Organic Chemistry I &II, and Physics I &II

Languages

Bilingual fluency in Korean. (TOPIK level 6 Certified)
Conversational level in Spanish
Elementary Mandarin

Professional Affiliations

Member, Columbia Alumni Association
Member, Center for Korean Research

Skills

Individual consulting, counseling, managing, and coaching
Computer proficient in data entry, research filing, managing Excel, Outlook, PowerPoint, and MS Word
Exceptional organizational skills and creative problem solving
Expanding and improving client relations

Resume Overview

Companies Worked For:

Starbucks
Varsity Tutors
The UniPrep
Columbia School of Social Work
Kaplan Inc
Sam's Beauty Supply
U.S. Army
Fresenius Medical Center

School Attended

Columbia University

Job Titles Held:

Shift Supervisor
Private Tutor
Educational Consultant
Administrative Intern
Campus Representative
Store Manager
Combat Medic, Senior Health Care Specialist
Dialysis (Patient Care) Technician
Medical Non-Commissioned Officer
Unit Armorer
Emergency Medical Technician

Degrees

Bachelor of Arts : Psychology Jan 2015

Shift Supervisor Resume Example

Resume Score: 90%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes