LiveCareer-Resume

shift manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Confident Shift Manager with Number years of experience supervising employees in strenuous and often chaotic work environments. Budget conscious and effective leader, keeping overhead costs low, employees working hard and customers satisfied. Professional and results-focused with excellent problem-solving skills and action-oriented approach to troubleshooting inefficiencies.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Skills
  • Accurate Money Handling
  • Team Leadership
  • Training and Development
  • Opening and Closing Procedures
  • Training and mentoring
  • Team Building
  • Problem-Solving
  • Conflict Resolution
Education
Workone Evansville, IN, Expected in 05/2018 General Education Diploma : - GPA :
Work History
American Senior Communities - Shift Manager
Bedford, IN, 12/2020 - Current
  • Trained and mentored new employees to maximize team performance.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
Fox Racing Shox - Line Lead
Jasper, IN, 04/2018 - 12/2020
  • Safely operated production and manufacturing systems to avoid accidents and mishaps.
  • Maintained discipline through enforcement of company policies.
  • Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages and maximize productivity.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Monitored product quality to achieve superior quality reputation.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Monitored employee actions for adherence to safety procedures.
Burger King Corporation - Crew Member
Brewton, AL, 04/2017 - 02/2018
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Accurately operated cash register to process customer payments.
  • Cooked batches of food according to standard recipes.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Completed milkshakes and ice cream desserts for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Iron Hill Brewery - Cashier
Newark, DE, 05/2015 - 02/2018
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted over Number patients per day.
  • Maintained cash drawer of $Amount or more per shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

+ Edit or add your own

  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Workone

Job Titles Held:

  • Shift Manager
  • Line Lead
  • Crew Member
  • Cashier

Degrees

  • General Education Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: