shift manager resume example

I would have to open the store sometimes I would have to close the store sometimes. I would have to do inventory I would have to make pizzas give my drivers are destinations. Hire and fire people. Make deposits at night time. I was the general manager but it has been a while

• Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
• Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Managed shrink processes and inventory levels for corrective action planning to save costs.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Trained, managed and motivated employees to promote professional skill development.
• Tracked weekly sales to generate reports for business development planning.
• Coached and developed 3 internal candidates for promotion to general management.
• Hired, coached and mentored team of [Number] sales representatives.
• Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
• Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
• Oversaw all corporate communications to streamline data and information sharing initiatives.
• Designed sales and service strategies to improve revenue and retention.
• Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.

• Generated reports to assess performance and make adjustments.
• Increased customer base and market share by promoting product through diverse channels.
• Positioned skilled staff in key areas throughout shift to optimIze department productivity.
• Managed schedules, accepted time off requests and found coverage for shifts.
• Documented receipts, employee hours and inventory movements.
• Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
• Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
• Cross-trained in every store role to maximize operational knowledge.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
• Assessed, optimized and elevated operations to target current and expected demands.