Shift Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Eager to develop and advance professionally into a more challenging position.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Training and mentoring
  • Team development
  • Inventory Management
  • Schedule oversight
  • Team Management
  • Communications
  • Problem Resolution
  • Relationship Development
Shift Manager, 10/2016 to Current
Horizon HouseSeattle, WA,
  • Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Increased overall team efficiency and productivity.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Mentored and supported new employees to maximize team performance.
  • Trained and supervised staff members.
  • Managed and mentored [Number] staff members.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Assistant Dance Instructor, 08/2016 to 06/2018
Fred Astaire Dance StudiosMarietta, GA,
  • Collaborated in team-based environment to uphold quality and continuity of service to all clients.
  • Helped with coordination and administration of complete dance program.
  • Set up special open houses to gain new clients.
  • Provided individual instruction to students.
  • Instructed groups of up to [Number] couples, with particular focus on [Style], [Style] and [Style].
  • Planned and oversaw marketing plans to increase studio business.
  • Upheld all studio guidelines and legal requirements.
  • Devised and directed group, couples and individual dance performances.
  • Built and cultivated lasting professional relationships with other dancers, choreographers and performers by attending social events and maintaining communication.
  • Created and choreographed dance moves and routines for self, partners and ensembles.
  • Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Head Waitress, 01/2006 to 08/2013
IHOP Restaurants LLCCity, STATE,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Checked order accuracy and food quality before delivering to customers.
  • Checked menus to verify current selection availability and cleanliness.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Dance Instructor, 08/2006 to 05/2009
Dance For JoyCity, STATE,
  • Assessed students' grasp of class material presented in courses and workshops.
  • Established objectives for all lessons, modules and projects.
  • Evaluated student progress and adjusted learning plans to foster progress.
  • Lectured full classrooms of adult students on various self-improvement subjects.
  • Managed curriculum development and daily facility operations in alignment with corporate objectives.
  • Built rapport with students and parents to increase academic success and parent engagement.
Education and Training
: Paralegal Studies, Expected in
Florence Darlington Technical College - Florence,
High School Diploma: , Expected in 05/2010
West Florence High School - Florence, SC

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended
  • Florence Darlington Technical College
  • West Florence High School
Job Titles Held:
  • Shift Manager
  • Assistant Dance Instructor
  • Head Waitress
  • Dance Instructor
  • Some College (No Degree)
  • High School Diploma

Similar Resume

View All
Shift Manager
Shift Manager
Shift Manager