Shift Manager Resume Example
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SHIFT MANAGER
Professional Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
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Work History
Shift Manager, 08/2019 to 02/2020
Noodles & Company – Burnsville , MN
Noodles & Company – Burnsville , MN
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours and inventory movements.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Regularly checked building to confirm maintenance and cleaning met code and regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Leader, 08/2018 to 02/2019
Raising Cane's – Nederland , TX
Raising Cane's – Nederland , TX
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Assigned daily employee tasks and monitored activity and completion.
- Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
- Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Stable Assistant, 06/2015 to 07/2018
Ethos Veterinary Health Llc – Lawrence , MA
Ethos Veterinary Health Llc – Lawrence , MA
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Kennel Assistant , 02/2010 to 10/2014
Country Kennels – City , STATE
Country Kennels – City , STATE
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
- Managed breeding programs while factoring in issues such as animal age and readiness.
- Cleaned and sanitized animal areas, including managing laundry and collecting waste.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Educated clients and answered questions regarding dietary products, medications and supplies.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Provided post-operative care, collected specimens, cleaned instruments, and filled prescriptions to assist veterinarians.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Observed playgroups to ensure safety of pet participants.
- Managed specific animal diets varying in substance, nutrients and types in consultation with veterinarian.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Monitored kennels for toy safety and removed choking hazards.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Performed deliveries, loaded and unloaded trucks, and bought supplies for office.
Education
GEDAlma Republic - City
Some College (No Degree): Veterinarian AssistingStafford Career Institute - City
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Resume Overview
School Attended
- Alma Republic
- Stafford Career Institute
Job Titles Held:
- Shift Manager
- Shift Leader
- Stable Assistant
- Kennel Assistant
Degrees
- GED
Some College (No Degree) : Veterinarian Assisting
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