Shift Leader Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Authorized to work in the US for any employer Responsible and reliable Shift Leader with 6 years in fast food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Handle team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

  • Daily workflows
  • Safety processes and procedures
  • Staff education and training
  • Customer Service
  • Complaint resolution
  • Cash Handling
  • Creative problem-solving
  • Strong verbal and written communication
  • Worksite safety
  • Food Prep
  • Driver
Work History
10/2020 to Current
Shift Leader Bakers Square Inverness, IL,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Enforced company policies and regulations with employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created incentive programs and contests to support and award top performers.
  • Identified team weak points and implemented corrective actions to resolve concerns.
07/2006 to Current
Tutor/Mentor Mary's Tutoring City, STATE,
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Drilled students on subject matter and used flashcards and writing techniques to improve recall.
  • Developed student confidence though attentive instruction in all study areas, applying positive reinforcement strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided appropriate learning materials for students.
  • Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
  • Tracked learning progress to identify opportunities to enhance tutoring methods and help students achieve academic goals.
  • Coordinated parent meetings, discussing student progress and developing individualized solutions to areas of concern.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
  • Worked with students in classrooms or home environments to provide educational support.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.
  • Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
  • Supported students with helpful study habits and exam strategies.
  • Designed engaging lessons, using art and visual aids to enhance learning process.
  • Stressed importance of good study habits by encouraging students to create personalized study plans.
  • Created special handouts, study guides and enrichment materials to boost student knowledge.
  • Met with students and discussed educational goals and expectations.
  • Helped students prepare for routine and standardized tests, including college entrance exams.
  • Provided homework assistance using specific curriculum and materials.
08/2018 to 09/2020
Head Alta City, STATE,
  • Developing curricula.
  • Creating learning material.
  • Assessing emotional and social development.
  • Organizing and implementing activities.
  • SUTQ.
  • First Aid and CPR.
  • TS GOLD.
  • DECA.
  • Reporting to parents, administrators and advocates.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Coordinated field trips for classes and wrote detailed itineraries for student safety.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
Expected in 05/2013
Bachelor's: General Studies
Youngstown State University - Youngstown, OH

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Youngstown State University
Job Titles Held:
  • Shift Leader
  • Tutor/Mentor
  • Head
  • Bachelor's

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