Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivated Shift Leader enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Dedicated Shift Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Industrious Shift Leader fully invested in building strong, motivated production team consistently delivering high-quality products against aggressive production targets. Documented success in supporting continuous improvement efforts and recommending measures to improve production methods. Strong computer application skills including MS Windows, MS Word, MS Excel and MS Outlook. People-oriented Shift Leader effective in successfully executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates workplace for safety concerns and performs behavioral safety initiatives to goal levels.

  • Client support
  • Staff development
  • Team supervision
  • Issue resolution
  • Experience in leadership
  • Organizational skills
  • Computer skills
  • Critical thinking
  • Clerical
08/2015 to Current Shift Leader Raising Canes Chicken | Dayton, OH,
  • Documented receipts, employee hours and inventory movements.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Generated reports to assess performance and make adjustments.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
08/2013 to 08/2015 Classified Staff Coffee And Bagel Brands | Spring Lake Park, MN,
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Taught children foundational skills such as colors, shapes and letters.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Identified warning signs of emotional and developmental problems in children.
  • Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Led reading classes for preschool-aged children to build foundational knowledge.
  • Read stories to children and taught painting, drawing and crafts.
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented positive discipline by following policy of warning, timeout and talking with child.
02/2012 to 08/2014 Team Member Jamba Juice | City, STATE,
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Distributed supplies, utensils and portable equipment.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Complied with company service standards, including inventory and cash control procedures.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Verified compliance with all sanitation and safety requirements.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Upheld food safety standards at all times.
  • Maintained order and cleanliness of work areas to conform with health codes.
08/2007 to 08/2012 Classified Staff Browns Elementary School | City, STATE,
Education and Training
Expected in | Music Yuba Community College, Marysville, CA, GPA:
Expected in 06/2007 High School Diploma | East Nicolaus High School, Nicolaus, CA GPA:

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School Attended

  • Yuba Community College
  • East Nicolaus High School

Job Titles Held:

  • Shift Leader
  • Classified Staff
  • Team Member
  • Classified Staff


  • Some College (No Degree)
  • High School Diploma

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