Experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Trained in food safety and handling. Faccused on producing quality food and providing excellent customer service.
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
Comfortable standing for long time periods
Delivers exceptional customer service
Knowledge of basic food preparation
Sandwich preparation experience
Willing to work under pressure
Able to lift up to 50 pounds
Able to work in a fast paced environment
Shift Leader12/2015 to CurrentBurger KingHelena, MTTook necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Served fresh, hot food with a smile in a timely manner. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Packaged menu items into bags or trays and placed drink orders into carriers. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed.
Cafeteria Worker01/2011 to 05/2013Helena CollegeHelena, MTAccepted payment from customers and made change as necessary. Checked the quantity and quality of received products Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers Kept drink stations clean and ready for service Loaded dishwashers and hand-washed items such as pots, pans, knives Performed dishwasher duties Performed serving, cleaning, and stocking duties in establishments Placed food servings on plates and trays according to orders or instructions Portioned and wrapped food Prepared food items such as sandwiches, salads, soups, and beverages Took orders from patrons for food or beverages Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff Packaged take-out foods and served food to customers Answered questions about menu selections and made recommendations when requested. Checked in deliveries and signed off on products received.
Dietary Assistant08/2004 to 05/2008Shodair Children HomeHelena, MTApportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Loaded dishwashers and hand-washed items such as pots, pans, knives Performed dishwasher duties Performed serving, cleaning, and stocking duties in establishments Placed food servings on plates and trays according to orders or instructions Prepared dishes following recipe or verbal instructions Prepared food items such as sandwiches, salads, soups, and beverages Washed, peeled, cut, and seeded fruits and vegetables Notified kitchen personnel of shortages or special orders Prepared special diet foods, salads, desserts, and other nourishments Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
High School Diploma1998Helena High SchoolHelena, MT, USA