Highly enthusiastic customer service professional with 10 years client interface experience.Energetic and reliable Associate skilled in high-end office and retail environments. Motivated to maintain customer satisfaction and contribute to company success.
I was responsible for opening and closing the store. Counted cash register teals and the safe at open and the end of day, ran end of day reports, prepared bank deposit. Greeted customers, took customer orders and prepared their food order. Took care of customer complaints . Observed my crews performance and assigned daily duties.
I interacted with geriatric adults on a daily basis such as playing bingo, doing group activities, arts and crafts, seated exercise. transported them to events that were held there at the facility such as church and singing groups.I helped ladies with certain personal hygiene that they were unable to do, painted finger nails and fixed their hair.
I ran the customer service desk which involved the duties of taking utility payments, money order purchases, Western union system. I also ran a cash register, greeted customers, daily cleaning
I was responsible for checking patients in at there appointment, calling and reminding patients of there appointments, Answering the telephone. I also filed patients office visit reports, test reports and hospital/ER reports in patients medical record, and sent request for patients medical records from other doctors. I was also responsible in checking in the reports from the medical transcriptionist and making sure the doctors signed there reports, I listened to doctors translation tapes from procedures done at the hospital with the patients diagnosis, keyed in charges and filed them with patients insurance Company
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