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Shift lead/Bartender Resume Example

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SHIFT LEAD/BARTENDER
Summary

Proficient in Microsoft word, basic understanding of Excel and Power Point, general math skills, high energy level, thrive on working with people, dependability, productivity, professionalism, ability to adapt to new challenges and able to communicate well with a wide range of personalities. Energetic, reliable office manager skilled with working with a diverse group of people. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. Committed and motivated, with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Meticulous attention to detail self-directed professional and mature resourceful dedicated team player. Accomplishments facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork. Research Investigated and analyzed client complaints to identify and resolve issues. Scheduling Managed daily schedules and sales leads for all Sr. and Jr. sale managers. Multitasking demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high- Volume environment.

Highlights
  • Highly responsible and reliable
  • Point of Sale (POS) system operation
  • Works well under pressure
  • Exceptional interpersonal skills
  • Extensive hospitality background
  • High-volume dining
  • Upbeat, outgoing and positive
  • MS Office proficient
  • Approachable
  • Dedicated team player
  • Team leadership
  • Excellent communication skills
Accomplishments

Awarded "Outstanding Employee" in 2011, 2013 and 2015.

Managed front desk operations with a staff of four.

Responsible for coordination of up to 18 servers in restaurant with capacity of 200.

Supported all kitchen operations when chef was absent.

Increased customer attendance at weekly Bar Trivia night by providing fast and friendly service.

Answered telephone calls and responded to inquiries.

Assigned patrons to tables suitable for their needs and according to rotation.

Greeted each customer with friendly eye contact.

Helped with preparation, set-up, and service for catering events.

Performed all transactions in a cordial, efficient and professional manner.

Experience
Shift lead/Bartender12/2009 to CurrentBickford Senior LivingMarshalltown , IA
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Coordinated all department functions for team of employees.
  • Improved communication efficiency as primary liaison between departments, clients and vendors.
  • Assisted co-workers.
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
  • Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.
  • Won Server of the Month award on three separate occasions.
  • Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers.
  • Informed patrons of establishment specialties and features.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Waiter/Capitan10/2006 to 01/2010Glen Island Harbor ClubCity , STATE
  • I worked under the maître'd and with the clients.
  • I made sure everything is suitable to their liking.
  • I also manage the staff to make sure everything is running to its absolute best.
Cashier/Server/Waiter07/2006 to 10/2006Sabarro's Pizza/RestaurantCity , STATE
  • Itemize and totaled purchases; operating a cash register, entered price changes by referring to price sheets and special sale bulletins, discount purchases by redeeming coupons, Collected payments by accepting cash or charge payments from customers; making change for cash customers, Verified credit acceptance by operating credit card authorization system.
  • I balanced cash drawer by counting cash at beginning and end of work shift, provided pricing information by answering questions.
  • Maintained checkout operations by following policies and procedures; reporting needed changes.
  • I also maintained a safe and clean working environment by complying with procedures, rules and regulations, contributed to team effort by accomplishing retailed results as needed.
08/2004 to 09/2005Super A&P Stock PersonnelCity , STATE
  • Handle products and equipment in accordance with safety and sanitation guidelines.
  • Conducted price checks for cashiers and service clerks.
  • Built attractive holiday and seasonal displays for merchandising program.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Arranged and stocked department displays.
Education
Graphic DesignMay, 2012The College of WestchesterCity, State, Untied States

Fine Art coursework

Digital Animation coursework

Fine Art coursework

Computer and Art Design courses

High School Diploma: General Studies2006New Rochelle High SchoolCity, State, United States
High School Diploma: Culinary Arts2006Southern Westchester BocesCity, State, United States

Coursework in Culinary.

Coursework in Marketing, Public Relations and Promotions Management.


Skills

administrative, Arts, cash register, credit, clients, merchandising, policies, pricing, processes, reporting, safety

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • The College of Westchester
  • New Rochelle High School
  • Southern Westchester Boces

Job Titles Held:

  • Shift lead/Bartender
  • Waiter/Capitan
  • Cashier/Server/Waiter

Degrees

  • Graphic Design May, 2012
    High School Diploma : General Studies 2006
    High School Diploma : Culinary Arts 2006

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