Shelter Manager focused on developing comprehensive family and child-related programs and services. Goal-oriented professional with strong leadership capabilities.
Supervised case managers at a facility serving more than 150 Domestic Violence Clients.
Coordinated discharge planning to create smooth transitions into the community.Explained program offerings and requirements to clients and answered related questions.Addressed program and policy issues, developed best practices and improved service delivery.Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.Oversaw the intake process for all new residents.Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
Explained program offerings and requirements to clients and answered related questions. Youth Recreation Program referee.
Kept up-to-date, thorough and accurate case files.Led weekly program management meetings.Conducted quarterly and annual reviews of direct reports.
Explained program offerings and requirements to clients and answered related questions.Kept up-to-date, thorough and accurate case files.Maintained a comprehensive database of job listings.
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