Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Training & Development
  • Problem resolution
  • Multitasking
  • Customer service
  • People skills
  • Troubleshooting
  • Supervision
  • Leadership
  • Organizational skills
  • Maintenance & Repair
  • Basic math
  • Critical thinking
04/2019 to 04/2021
Servicemaster Rob Rinehart City, STATE,
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Handled all delegated tasks, including [Task] and [Task].
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Collaborated with others to discuss new [Type] opportunities.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Answered [number] calls per [timeframe] to assist with customer questions and concerns.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Contributed to development, planning and completion of project initiatives.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
04/2018 to 04/2019
Sph Farm Michael Downing City, STATE,
  • Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
  • Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
  • Identified [Type] issues and immediately notified [Job title] for assistance with remediation.
  • Plowed and tilled fields to prepare soil for crop planting.
  • Watered and fertilized crops consistently to promote healthy growth for later harvests.
  • Delegated tasks to seasonal workers and supervised completion of all duties and responsibilities.
  • Operated trucks, tractors and other large farm equipment to distribute feed to animals, move supplies and transport stock.
  • Used all-terrain vehicles to patrol expansive land holding, pastures, and grazing areas to monitor animal activities.
  • Checked fields for rocks or other obstacles to prepare land for tilling and physical preparation for spring planting.
  • Implemented troubleshooting methods to determine cause of malfunctioning equipment.
  • Cultivated soil on designated areas of land to refine and prepare for planting.
04/2018 to 04/2019
Walmart Mark City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Reset store displays for special events and seasonal merchandise changes.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
04/2007 to 04/2018
Rasure Lumber Mark Blatt City, STATE,
  • Completed daily inspection rounds covering all facility equipment and machinery.
  • Completed accurate measurements of [Type] products with rulers, calipers, gauges and micrometers and documented findings in official records.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Noted changes during testing in project documentation.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
  • Executed routine tests for [Industry] company on [Equipment] according to company procedures.
  • Performed standardized tests and diagnosed problems with [Type] and [Type] tools.
  • Compared product and materials colors, shapes, textures and grades with predetermined templates.
  • Collaborated with all key stakeholders to understand client's anticipated outcome for product testing.
  • Learned new testing methods through continued education and research.
  • Crafted test cases after determining test scenarios taken from documentation, including [Type].
  • Assigned and marked items with grades and official acceptance or rejection status.
  • Conducted inspections of surface preparation coatings applied to [Type] structures, including primer, mid-coat, top-coat and powder coatings.
  • Took [Type] readings during each stage of [Type] processing to check [Type] levels.
  • Repaired malfunctions, reassembled items and performed final tests.
  • Built, tested and corrected over $[Amount] in product each month.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
  • Calibrated products to match design and operational specifications.
  • Checked software programs for usability, functionality and design issues.
Education and Training
Expected in 05/1991
High School Diploma:
Brewster High School - Brewster, KS
Expected in 05/1993
Associate of Science: Animal Science
Colby Community College - Colby, KS

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Resume Overview

School Attended

  • Brewster High School
  • Colby Community College

Job Titles Held:

  • Servicemaster
  • Sph Farm
  • Walmart
  • Rasure Lumber


  • High School Diploma
  • Associate of Science

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