Detail-oriented,driven, and hard working professional with strong technical skills and the ability to learn concepts quickly.
Promoted to Lead Technician supervising and dispatching work to a team of 3 techs after just 5 months of employment.
Responded to and resolved an average of 60-90 service appoimtments per day.
Team exceeded and maintained record flag hours per week (100 flag hours a week)
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Organized work records and filed reports.
Reviewed the work of 3 auto mechanics.
Guided mechanics with decisions concerning repair and replacement of parts.
Followed checklists to verify that all important parts were examined.
Examined vehicles to determine the extent of damage or malfunctions.
Communicated with customers regarding vehicle issues and potential repairs.
Washed, waxed and buffed the exterior of vehicles.
Dried car surfaces using air compressors and cloths.
Unloaded, picked, staged and loaded products for shipping.
Worked at a rapid pace to meet tight deadlines.
Maintained accurate stock records and schedules.
Selected products for specific routes according to pick sheets.
Automotive Service Certificate
Emphasis in Music Studies (music production,percussion)
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