Efficient Mechanic who consistently guarantees customers a high turn around time for auto repairs. Focused on quality and customer satisfaction. Hardworking Auto Mechanic successful at generating new business through referrals from satisfied customers. Offers trustworthy auto care and expert advice. Fast Learner.
My First Month as a Sales Consultant, I trained quickly and sold 14 cars my first month. Also gaining a 4.00 in customer service top rating. I have 54 GM TechnicianTraining Certificates. I have taken 34 training courses for the sales department.
Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance. Perform leak checks on vacuum and mechanical assemblies using leak detection systems.Work from complex and detailed manufacturing documentation and/or verbal/written instructions. Demonstrate excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance. Assemble parts using bolts, screws, speed clips, rivets and other fasteners utilizing hand tools. Prepare operational reports and provide information to supervisors.
Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day. Took daily inbound calls and key-entered orders, faxes, and credit memos for assigned accounts and clients. Worked flexible schedule to accommodate changing customer levels. Answered incoming telephone calls with professional and knowledgeable responses.
Led sales calls with team members to establish sales and customer retention goals. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Demonstrated that customers come first by serving them with a sense of urgency.
Professional Development Training Compress Natural Gas
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