Licensed in 3 states for commercial pest control which involved customer education on problems as well as problem solving skills used in the field. Certified in wood restoration with Roof to Deck restoration. Have had and kept a great driving record through all jobs. Self taught computer skills, build and maintain computers for myself and others. Fairly knowledgeable on computer programs and very knowledgeable on computer parts and workings. Problem solving on a PC as well as typing skills.
Time Management and Pest Control. I would receive all work for the month and plan out the month of work myself. Any and all calls in my area I would take care of so all communication with customers is taken care of by me for my area, including scheduling, complaints or customer education on problems. Set up new large accounts, anything from weekly to quarterly services. Letting customers know what they will need for those services, price services and write up contracts for services. Kept a great driving record as well as the company vehicle at home at all times.
Delivery Driver. Drove orders to customers, answered phones, as well as grounds maintenance, cooking, sanitation and training of new hirers. Required and kept a great driving record.
Restoration of any and all wood surfaces. Mostly decks, siding and cedar roofs. Customer education of process, the actually staining of the wood surfaces and the refinishing of the surfaces with chemicals and power washer. When weather was not correct conditions I would drive around eastern North Dakota and Western Minnesota to test woods and stains on possible accounts and calculate square footage for quotes. Was supplied with company van that I kept at home.
Guest Services Representative. Would check in and out guests depending on shift position. I worked all 3 shifts, am, pm and night audit during my employment. A.M. shifts would consist of taking care of checkouts, breakfast and setting up new large accounts for banquets or large number room rentals for future accounts. P.M. shifts would check in new customers, supply any and all information new customers would need when in town and do laundry. Night audit position would be an audit of the days transactions, some check ins, laundry and to print off all information needed for the next day for house keeping staff and check outs. Marriott required a formal and business like appearance and attitude at all times, most customers were platinum customers who spend 170+ nights a year in a Marriott hotel.
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