Performed a full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance. Provided customer training on assigned products in accordance with current field procedures. Responsible for a full assigned workload territory with minimal assistance.
Reviewed job request forms and processing control transmittals for accuracy. Assisted customers in resolving problems related to data control functions. Maintained and balanced control figures.
Completed Associates degree in spring of 1997.
I have currently completed 16 hours towards my Bachelors Degree.
Windows, Microsoft Office, DHCP, JES3, BLASS Family Product Training, DC250 Product Training, WINGS
Focused and dedicated professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities. Exceptional organization, time management and multi-tasking abilities.
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