Senior Master Technician with 14 years in automotive repair, rebuilding and replacement. Strong leader who educates inexperienced mechanics using unmatched industry expertise. Equipped with the top quality customer service skills and proper certifications necessary to provide excellent auto repair services. mechanics using unmatched industry expertise.
Received Ford Senior Master Technician status with 6 years. Took lead technician in 2012.
Maintained a 97% customer service satisfaction rating.
Reviewed the work of 4 auto mechanics.
Serviced air conditioning, heating, engine-cooling and electrical systems. Operated pneumatic tools and air compressors.
Developed interesting course plans to meet academic, intellectual and social needs of students. Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.
Serviced air conditioning, heating, engine-cooling and electrical systems. Repaired and replaced belts, hoses and steering systems. Rebuilt faulty assemblies, including steering systems and linkages. Maintained a 90% customer service satisfaction rating. Communicated with customers regarding vehicle issues and potential repairs.
Coursework in Automotive/Diesel and Industrial Technology. Finished with top student award and scholarship.
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