I have been in the HVAC Industry for over 30 years, having gained experience in all areas of the trade from installs to service to project management to production management, retrofit manager, and sales experience, also hold several training and safety certificates.
Completed  hours of advanced OSHA training in [Competent Person].Assisted in trainingManaged several $100,000 plus projects, while supervising a team of [15 plus] workers. new service technicians.Customer Service
Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.Responsible for promoting safe and clean working environment.Reviewed project drawings to perform installation activities according to specifications.Led a team of  to perform [Retro] Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.].Visiting job sites before, during, and after to insure proper guidelines are followed and quality control is at its highest level.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Processed work orders and prioritized jobs.
Troubleshot and repaired HVAC and refrigeration equipment.Disassembled units, repaired broken components and restored them to operating condition.Installed air conditioning and refrigeration equipment and tested them for proper operation.Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.
after high school went to various trade schools in the HVAC industry, while working in family business.
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