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United Parcel Service - Service Provider- Truck Driver/Logistics Resume Example

Resume Score: 100%

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SERVICE PROVIDER- TRUCK DRIVER/LOGISTICS
Summary
Dedicated Operations professional and effective leader with proven track record with of leveraging cutting edge technology to streamline operations, assist with realization of overall business objectives while increasing productivity. Assertive, team-oriented and enthusiastic with extensive knowledge of process optimization and unsurpassed work ethic.
Core Competencies
1. Operations  2. Logistics  3. System Implementation 4. Customer Service 5. Problem Solving  6. Strategic Planning 8. Process Improvement  9. Negotiating 
Accomplishments
Senior Service Provider – Operations, Logistics, Supply Chain and Warehousing 
Professional Experience
04/1994 to 03/2016
Service Provider- Truck Driver/Logistics United Parcel Service - New York, NY
  • Served as an employee working with UPS team leaders to develop effective strategies for work and safety procedures in which allowed me to work 20 + years using this training provided and knowledge to drive safe as well work injury free           
  • Performed walk-around inspection of vehicle before and after loading and unloading vehicle to insure appropriate safety procedures for transporting dangerous goods as well checked all load-related documentation to ensure that it is complete, accurate. Also weighed materials or products, recorded weight and other production data on tags or labels.    
  • Performed inside delivery for customers throughout greater NYC metropolitan area.  Obeyed traffic laws, and follow established traffic and transportation procedures to coordinate returns between origin and interim transportation department, as well as develop effective strategies for work and safety procedures in the middle of the transfer process ensuring supplies were properly transported from one location to another, at the same time prioritizing for accuracy and on-time pickup and delivery  
  • Worked with the management to develop a new process for employee evaluation which resulted in marked performance improvements, which resulted in maintaining continuous communication channels with supervisors to sort out work related issues and doubts  
  • learn new technology to streamline service for deliver and pick up to become a liaison between logistics, carrier and customer built relations with local organizations to increase company offerings and improve service oversee daily scheduling of accounts and day to day activities, in turn helps create strategic partnerships and gathered market information to gain a competitive advantage                  
  • Leveraged relationships with sales engineering, marketing and customer support through internal training programs by collaborating with account executives to penetrate new and existing accounts, identify potential customers to discuss how specific products could meet their needs   
  • Generated new accounts by utilized time management and negotiating skills to provide better service to build confidence in fulfilling customer/account holder demands in which created open communication to provide and implement a better way to increase sales in service.     
06/1990 to 04/1994
Warehouse- Sort and Load United Parcel Service - New York City, NY
  • Followed proper selection procedures as established by the company along with completing a 5-hour OSHA training [video/paperwork] on transported goods from racks, shelves and vehicles. While working at a rapid pace to meet tight deadlines 
  • Key member of global distribution operations team, which coordinated shipments through the process of identifying delivery locations by zip code when Unloading, picking, staging and loading products for shipping across countries 
  • Worked with management team to develop comprehensive training to established and maintained work priorities to meet daily demands by providing warehouse inventory distribution in accordance to standardized process
  • Developing the knowledge of the process of loading and unloading of goods by managing and documenting the inventory control system in the warehouse using scanners and bar code readers for quality control of product goods unloaded/loaded in the truck as well as making sure that they were not damaged and stored them proper location
  • Developed and coordinated with organized co-workers and management to ensure the proper operation of logistics automated system ensure the safe storage and proper packaging of all supplies prior to transportation, checked that the deliveries/supplies were in accurate quantity and quality and subsequently loaded stock/merchandise onto the truck.
01/1988 to 01/1990
SALES/STORE CLERK PATHMARK DRUG STORE - Brooklyn, NY
  • Duties was to engage and ascertained customers need by answering questions regarding the store and its merchandise in an atmosphere that will offer a dynamic environment and opportunity for professional growth in sales, and enable interaction with customers by means of communications, marketing to develop sales skills and experience that can be effectively maximized for increased profitability and volume product sales. 
  • Successfully using innovative practices for communications and applied interpersonal skills to demonstrated selling skills and product knowledge to interacted with clients/customers in locating merchandise on all sales stages. Offering advice to buyers – Suggested gifts, gently encouraged purchases
  • Developed positive customer relationships through friendly greetings and excellent service by answering a variety of questions concerning merchandise availability, special deals, features and use - explained/demonstrated the use/benefits of merchandise
  • Worked closely with Sales Managers to organized product demonstration to generate awareness, along with assisting in promotion of products to attracted potential customers to company's promotions and advertisements
  • Trained and served as a peer coach for new sales associates.
01/1987 to 01/1988
YOUTH COUNSELOR NYC ADMINISTRATION COUNSELING PROGRAM - Brooklyn, NY
  • A program organized by the city of New York where counselors visited different sites under the summer youth program to speak to them about life awareness. Providing extensive administrative in various dispatching roles that require effective communication skills: Listening, multitasking, prioritization and problem solving skills.
  • Worked in coordination with NYC authorities and personnel, suggesting new improved approach while providing safety, personal care and discipline along with implementing a professional and effective program to understanding student's issues and situations through planning supervised camp activities daily to be conducted for the students 
  • Had the responsibility of guiding students who take part in all activities and other entertainment programs. As well as collaborating with other counselors on project resources to develop and discuss problems with students and suggested creative and practical solutions.
  • The responsibility of taking care the students participating in the activities to make sure everyone is having fun and learning at the same time.
  • Worked with energetic and enthusiastic counselor with developed ability to think from the point of view of children, leads by example to motivate students with innovative and creative approach to life and problem solving capability by establishing rules and regulations that all have to follow on – Acted as mediator between students to sort out problems by using communication strategies to resolve disputes and fights        
Skills
communication, Customer Service, negotiating, problem solving
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Resume Overview

Companies Worked For:

  • United Parcel Service
  • PATHMARK DRUG STORE
  • NYC ADMINISTRATION COUNSELING PROGRAM

Job Titles Held:

  • Service Provider- Truck Driver/Logistics
  • Warehouse- Sort and Load
  • SALES/STORE CLERK
  • YOUTH COUNSELOR

Where can I find a United Parcel Service Service Provider- Truck Driver/Logistics resume example in Atlanta, Georgia ?

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