Expert Service Manager with over 14 years experience overseeing multi housing facilities. Provides the technical knowledge and quality assurance background necessary to meet all demands of the position. Also, is equipped with the managerial and technical skill sets necessary to successfully oversee all facilities.
Single-handedly managed repairs and maintenance for 4 facilities throughout the southeast region. Developed an innovative preventive maintenance program for components in the facility.
Troubleshot equipment problems using tools such as multi-meters and general hand-tools.Serviced equipment and systems in owned and leased facilities.Regularly updated the maintenance database using computer workstations.Inspected facility-related manufacturing support systems on a daily basis. Supervised all maintenance staff daily. Placed supply orders with vendors, balanced budgets, and made cost effective repairs as needed.
Maintained record accuracy by using word order reporting systems. Managed work with little supervision. Performed weekly maintenance assessments and any maintenance required assignments. Also, assisted with leasing and property management.
Assisted in implementation of operations, maintenance and capital programs. Completed all repairs and maintenance work to company standards. Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and worked correctly. Processed work orders and prioritized jobs. Reviewed work orders and communicated with employees to assess work needs for the day. Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Achieved revenue objectives by implementing cost-cutting measures. Assisted in Management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Managed all day to day activities involving tenants, subcontractors, and property management. Taught, promoted and enforced safe work practices among on site staff. Monitored all infrastructure and building expenses and reviewed and approved invoices. Acted as liaison between construction manager and tenant during build-out phase of tenant suites.
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