I've worked in the automotive field for thirteen years. Started my career at the bottom as a greeter in the service drive. I was promoted to manager of the new car accessory department. From that position I worked my way up to Serivce writer. In five years achieving my Master certification Assistant Service Manager with Toyota Carlsbad.
Currently I am running one of the largest independently owned repair German repair facilities in San Diego.
Im a hard working Assistant Service Manager proficient in problem solving Or tOr tOr type here your Or type here your correction...... here Or type here your correction... correction... Or type here your correction... your correction... auto repair issues while consistently delivering quality service. Trust worthy, experience with hands on repairs on cars, trucks, and motorcycles.
Husband and father of two children. Zack and Madison
Awarded by the Owner of Toyota Carlsbad (Judy Jones) for honesty and customer retention. Awarded by the General Sales Manager for exceeding customer service within the Sales Department.
Achieved top sales for four years in a row. Exceeding 1.2 million, while maintaining top tier customer satisfaction scores.
During my tenure at All German Auto. I've increased gross profit percentages from 34% to 48% in my first year, and continue to maintain level to this day.
2001 Shifter Kart Champion.
I enjoy cooking and BBQ'ing.
Greet, and write up customers, Sell recommended work from Technicians. Order parts. Maintain parts inventory and control returns and credits. Monitor daily performance of technicians and writers. Manage 10 other employees. Exceed monthly sales goals. Managing shop repairs and shop supplies to keep production at a high level.
Greet Customers, maintain a high customer satisfaction score, Achieve monthly sales goals.
Started at Toyota Carlsbad greeting customers. Quickly promoted to managing the new car accessory Dept. After 8 months I was promoted to service writer. Servicing 30-40 customers a day. Ordering special order parts, Maintaining a high level of customer service. Completed all levels to achieve master certification with Toyota. Certified ASE service consultant. Maintained the same team of technians for 7 years.
Started Titleist working in the warehouse. I was promoted to customer service. Taking product orders from sales Reps across the country. I finished supporting a team of Sales rep across the Eleven western states.
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