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Service Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

A highly motivated individual with a proven track record of providing top quality work, and advancing within an organization. Posses strong communication, and human relation skills. Proven records of success, producing high quality work under stress full condition's. An individual with responsibility along with dependability to work solo or in a team environment. Extensive Inspection experience of commercial on and off road vehicles/equipment. Seeking to obtain a position within a stable company with opportunity for growth.

Skills
  • Project Planning
  • Critical Thinking
  • Troubleshooting
  • Coordination
  • Staff Management
  • Task Delegation
  • Hand Tools
  • Problem Solving
  • Welding and Cutting
  • Excavation
  • Reading Blue Prints
  • Concrete Finishing
  • Mobile Cranes
Experience
Service Manager, 11/2018 to Current
Patterson Dental Supply, Inc. Salt Lake City, UT,
  • Collaborate with customers to offer solutions to service needs.
  • Prioritize, and delegate daily work tasks for 16 employees to meet anticipated project goals.
  • Enter payroll daily for all employees.
  • Answer after hour, emergency call ins.
  • Determine schedules, sequences, and assignments for work activities. Based on priority, quantity of equipment, and personnel skill.
  • Perform sight visits, and assist Salesforce with quoting.
  • Perform weekly meeting's with Technicians and Sales staff.
  • Meet and help design or customize a customers application to work for them.
  • Administer site meetings, and walk-throughs for pricing purposes.
  • Obtain bids from vendors, and subcontractors to make cost-effective selections. On or off location.
  • Consistently follow up with customers to determine satisfaction levels.
  • Analyze blueprints, and other documentation to prepare time, cost, and labor estimates.
  • Determine project scope, boundaries, time frame, and possible complications to produce accurate estimates.
  • Haul, and deliver scale related equipment. Whether over size or not, to customer specific locations.
  • Order, and maintain a list of company supplies tools and equipment.
Scale Technician, 09/2011 to 11/2018
Chs, Inc. Huron, SD,
  • Use forklifts, pallet jacks, hand trucks, overhead cranes, and mobile cranes to move items throughout facility inside and out.
  • Set up, calibrate, and test industrial electrical equipment to assess functionality for planned uses.
  • Replace worn, and defective components to maintain optimal performance.
  • Identify, and correct defects such as loose connections, frayed wires and insufficient insulation.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborate with others to discuss new, or upgrade equipment opportunities.
  • Work with customers to meet their specific needs.
  • Highly skilled in cutting and fabrication.
  • Read blueprints, and complete Truck Scale installations from start to finish.
  • Act as backup Service Manager, when needed.
  • Perform daily inspections on DOT vehicles or equipment being used.
Customer Service/Route Service Manager, 05/2008 to 09/2011
Chs, Inc. Kadoka, SD,
  • Daily Inspection of Safety Equip.
  • Schedule and maintain a delivery route for 5 drivers.
  • Perform sight visits and explore the best option for their application.
  • Work the counter, and interact with walk in customers for all of their welding and cutting needs.
Scale Technician, 06/1999 to 05/2008
Brechbuhler Scales City, STATE,
  • Use forklifts, pallet jacks, hand trucks, overhead cranes, and mobile cranes to move items throughout facility inside and out.
  • Replace worn, and defective components to maintain optimal performance.
  • Identify, and correct defects such as loose connections, frayed wires, and insufficient insulation.
  • Collaborate with others to discuss new, or upgrading equipment opportunities.
  • Work with customers to meet their specific needs.
  • Highly skilled in cutting and fabrication.
  • Modify any Belt, or Conveyor System to implement a Weighing Solution.
  • Excavate, Form, and Pour new Concrete Scale foundations according to the manufactures print.
  • Perform daily inspections on DOT vehicles or equipment being used.
Education and Training
High School Diploma: , Expected in 06/1999
to
Canton South - Canton, Ohio,
GPA:
Certifications

OSHA 10 hour Construction Safety and Health

OSHA 10 hour General Industry Safety and Health

MSHA Above Ground Miner Certified exp. 1-2022

Class A CDL

Tanker Endorsement

Certified in the following:

Knuckle Boom, Boom Truck, Mobile, and Fixed Cab Crane

Scissor Lift, Man Lift.

Competent Rigger Level 1

Competent Rigger Inspector Level 1

Competent Signal Person Level 1

Licensed Scale Person State of Ohio.

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Resume Overview

School Attended
  • Canton South
Job Titles Held:
  • Service Manager
  • Scale Technician
  • Customer Service/Route Service Manager
  • Scale Technician
Degrees
  • High School Diploma

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