Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Maintained up-to-date and accurate program files and records.Reviewed staff work and gave comprehensive and constructive feedback.Collaborated with community leaders, organizations and public agencies to promote the organization's community service programs.
Collected and entered statistical data into databases.
Operated various computer programs.
Attended ( 1 ) community meetings each week to answer questions, address complaints and explain procedures.
Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.
Wrote an average of [ 1 ] comprehensive reports and presentations each month.
Recruited, trained and supervised [1-3] new staff members each year.
Maintained up-to-date and accurate program files and records.
Business, Management and Education coursework
Graduated with Honors
References furnished upon request
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