Over 15 years of experience in the Customer Service Industry.Skilled customer service representative committed to addressing customer concerns with speed, accuracy and professionalism. Versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Assist customers with purchases and attend to their needs. Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.
Handled office duties including welcoming customers, receive payments,data entry & update accounts. Responsible for recording totals, balance cash and cash drawers. Help senior officer with orientation and training of employees. Contact resource department to update and correct files.
Inbound call center greeting customers. Helping by balancing checking/savings and credit card accounts. Taking payments, upgrading, open and closing accounts.
Inbound and outbound calls. Processing claims with information such as Rx numbers, provider names. Contact consumer for additional information to process bills, including service dates of procedures and verify information before processing bill. Navigate computerized data entry systems and applications for processing. Work with team members to assure claims were precessed in a timely manner.
Management of (2) newspaper routes by maintaining customer satisfaction, billing and product deliveries.
Incoming call center where we welcome customers on their new loans. Verify their personal account information for accuracy and accepting payments.
Companies Worked For:
Job Titles Held:
Where can I find a Walgreens Service Clerk resume example in Chicago, Illinois ?
This is an actual resume example of a Service Clerk who works in the Call Center Industry. LiveCareer has 204626 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.