My past experience includes over ten years of face to face & call center experience in the travel industry and customer service role.
Member of Phi Theta Kappa Honor Society
I began my career in the rental car industry by working as a service agent. My duties were to service the rental car by cleaning them to and above Company Standards.
In this position I had face to face contact with my clients, while picking up and delivering packages across Southern Wisconsin
In my position as a customer service agent I have to face to face contact with passengers by assisting them in the boarding and deplaning of our aircraft. Other duties would to load and unload passenger bags, freight and mail.
As a customer service agent, my main duty was to contact former alumni members from high schools across the country and update information that is going to be published in their high school directory. Once their information is update then I would offer them the option of purchasing an alumni directory.
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