I am honest and hardworking. I have both parts and service experience and I have been very successful at generating new business through referrals from satisfied customers.
Performed basic service advisor responsibilities and dealt with all used car vendors, estimates and deadlines for sales department and customers.
Confirmed that appropriate changes were made to resolve customers' problems.Tracked down sources of special products and services to meet customers' special needs.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Basic service advisor responsibilities.Informed customers about repairs and estimates in a friendly and engaging manner. Held a CSI score of 95% or above.
Responsible for training 14 employees and becoming the first parts pro certified team in the bay area. inventory management of 1.2 million dollar inventory in multiple locations.
Wholesale manager with the focus on large orders over 1 million a month in revenue. Responsible for all accounting, errors and reconciliation of customer orders.
Parts advisor and inventory management.
Responsible for writing up customer repair orders giving estimates and repairing vehicles.
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