Dependable, hard-working Technician with over twenty years of experience in the Automotive Repair and Management industry seeking a career change. Delivering the highest level of workmanship through the latest technology and continuing education. Assisting subordinates in achieving high production without compromising quality.
Customer Service Index:
1. Maintained an above standard average in customer satisfaction.
2. Delivered the highest quality of workmanship consistently.
Sales and Production:
1. Steadily increased production throughout the course of
2. Was awarded on several occasions for exceeding sales goals year
Assisted in implementation of operations, production and capital programs. Ensured customer satisfaction by providing the highest quality of workmanship by providing all technicians with access to the latest knowledge and tools to properly perform repairs to the highest standards.
Owner and operator of a mobile tool distribution company. Responsibilities included but not limited to purchasing, inventory management, book keeping, outside sales, developing and maintaining relationships with all accounts, and collections.
Achieved and maintained annual sales of 1.8 million while producing a customer satisfaction rating average of 95.3. As a team leader I was responsible for over thirty employees, shop production, and the organization of work flow.
I am presently pursuing a degree in Biomedical Engineering. I am second year student and plan on graduating in early 2016.
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