Dynamic server who is highly knowledgeable in FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Duties included setting up restaurant before opening, breaking everything down at closing, taking food/drink orders and running them, regularly checking on guests to ensure satisfaction with each food course and beverage, answering questions about menu selections and making recommendations when requested, providing fast and friendly service, politely answering phones promptly and accurately recording orders or reservations, cleaning and restocking FOH and HOH throughout shifts.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner, appropriately suggested additional items to customers to increase restaurant sales, cleaned and restocked restaurant, and made sure the guest was happy with everything from start to finish to insure their return.
Delivered exceptional, friendly and fast service, informed guests of specials, opened and poured wine tableside, promptly and consistently reset tables with spotless service ware, stocked and maintained silverware, linen and condiments, effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
This is a fast paced beach restaurant which required constantly being on your feet, keeping an eye on your tables, multitasking times ten, and being constantly prepared for dozens of people and dozens of split checks. Responsibilities included greeting guests in a friendly and upbeat manner, promptly serving beverages and food, anticipating additional needs and happily fulfilling requests, entertaining, and of course keeping the restaurant clean and stocked up.
Duties ranged from opening and setting up restaurant, closing restaurant, counting drawers and safe, going to the bank, doing inventory, cooking, catering, customer service, dealing with any customer complaints, cleaning/restocking, prepping/making bulk, assigning jobs among coworkers, making sure everything that needed to be done got done that day, inquiring about guest satisfaction, checked in deliveries and signed off on products received, maintained professional at all times, including during peak rush hours, and quickly provided needed assistance to guests and coworkers whenever needed.
Member of Phi Theta Kappa national honor society.
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