LiveCareer-Resume

server shift leader resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking Server with 20 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Personable and dedicated Customer Service Representative with extensive experience in the Retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Menu Memorization
  • Problem-Solving
  • Cleaning and Sanitizing
  • Station Preparation
  • Customer Service and Rapport
  • Safe Food Handling
  • Warm and Friendly
  • Transactions and Cash Handling
  • Visual Displays
Experience
Server Shift Leader, 08/2018 to 03/2020
Senior Lifestyle CorporationWahoo, NE,
  • Managed tables throughout dining room to execute service at highest level.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Leveraged proper serving etiquette to promote inviting dining atmosphere.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Leveraged POS system to receive and take guest orders and process payment.
Server, 08/2017 to 08/2018
WesleylifeAnkeny, IA,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Explained menu items, describing ingredients and cooking methods upon request.
Server, 02/2016 to 08/2017
WesleylifePerry, IA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Visual Specialist/Visual Manager, 10/2013 to 04/2016
JCPenneyCity, STATE,
  • Executed merchandising and floor moves based on seasonal changes, business needs and trends.
  • Maximized sales and visual impact through optimal arrangement of tables, fixtures and mannequins.
  • Created presentation of merchandise to engage customers and help stimulate sales activity.
  • Implemented corporate visual standards via planogram updates, emails and verbal feedback.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Constructed and installed signs and sale banners for special events and clearances.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Cleaned and organized display cases, shelves and aisles.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.
Photographer/Sales Associate, 08/2012 to 12/2012
PictureMe Portrait StudiosCity, STATE,
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Cropped, manipulated and performed color balance for final images.
  • Explained price and package details to customers.
  • Utilized filters, edits and after-effects to enhance photos.
  • Saved and archived images and maintained master image library for future use.
  • Took pictures of individuals, families and small groups in studio.
  • Transferred photographs to computers for editing, archiving and electronic transmission.
  • Coordinated and completed photoshoots for individuals, families and small groups.
  • Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Set up and followed up on appointments with customers.
Education and Training
High School Diploma: , Expected in 05/1999 to Olathe High School - Olathe, CO
GPA:

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Resume Overview

School Attended

  • Olathe High School

Job Titles Held:

  • Server Shift Leader
  • Server
  • Server
  • Visual Specialist/Visual Manager
  • Photographer/Sales Associate

Degrees

  • High School Diploma

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