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Server/Kitchen Hand Resume Example

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SERVER/KITCHEN HAND
Summary
Skills
Experience
11/2019 to Current
Server/Kitchen HandCompany Name － City, State
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Processed customers' payments and provided receipts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted newly seated guests quickly and efficiently.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Sent orders to kitchen staff by [Action].
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Calculated charges, issued table checks and collected payments from customers.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
06/2019 to 10/2019
Bartender/ Bar BackCompany Name － City, State
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
08/2010 to 06/2016
SpEd ParaprofessionalCompany Name － City, State
  • Physically and verbally interacted with students to engage individuals and groups throughout day.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Communicated effectively with educators from various grade levels.
  • Administered minor first aid to injured students and notified school nurse to render additional aid.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Applied positive reinforcement for performance to redirect negative behaviors.
  • Led groups of youth in discovery exercises and offered personalized support to individuals in need of extra assistance.
  • Assisted teacher in monitoring students' progress using [Type] method and by reviewing test scores and classwork.
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Met with parents about student needs to garner additional support.
  • Assisted [Number] children per station during small group learning periods.
  • Created and distributed instructional materials for group and one-on-one use.
  • Organized classroom, placing books back on shelves and [Task] to keep areas well-maintained and organized.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
  • Developed and implemented skill-building activities focused on [Type] and [Type] abilities.
  • Managed daily attendance and reported absences and tardies to [Job title] for parental notification.
  • Utilized curriculum with life-based approach.
  • Kept over [Number] students safe in classroom and outside environments.
  • Arranged and led activities for students, including [Type] and [Type].
  • Implemented [Type] programs to encourage student participation.
  • Wrote daily and weekly lesson plans.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Kept youth safe and secure at facility and in public.
  • Prepared visual aids, equipment and classroom displays.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Organized field trips to local parks, fire stations and zoos.
  • Used [Type] exercises and repetition to assist students in learning foundational educational concepts.
  • Tutored and supported students individually and in groups of up to [Number] by reteaching and reviewing lesson concepts and [Action].
  • Helped prepare daily lesson plans for activities and lessons.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Encouraged students to be understanding of and helpful to others.
  • Monitored students in class, hallways and [Location] to supervise, enforce rules and support lead teacher.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Maintained focused, inclusive and supportive learning environments.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Promoted language development skills through reading and storytelling.
  • Provided students with personalized educational, behavioral and emotional support.
  • Supported students in developing strategies for individual needs and classroom group dynamics.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Helped prepare and execute daily plans for activities and lessons.
  • Completed documentation on student behaviors, interventions and results.
  • Provided feedback on individual actions, behaviors and verbal responses.
  • Supervised [Number] students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
Education and Training
05/1999
High School DiplomaPampa High School － City, State
Some College (No Degree): PhlebotomyMohave Community College － City, State
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Resume Overview

School Attended

  • Pampa High School
  • Mohave Community College

Job Titles Held:

  • Server/Kitchen Hand
  • Bartender/ Bar Back
  • SpEd Paraprofessional

Degrees

  • High School Diploma
    Some College (No Degree) : Phlebotomy

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