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Server/Hostess Resume Example

Resume Score: 80%

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CP
SERVER/HOSTESS
Summary

Multi-talented team member who can take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to contributing to the success of the business. Eager to learn and advance professionally. Obtain more work experience.

Skills
  • Positive team-work ability
  • Excellent Communication skills
  • Strong interpersonal skills
  • Polite & a Respectful
  • Comprehension skills
  • Organizational skills
  • Food handler
  • Energetic caregiver
  • Housekeeping
  • Motivated & Eager
  • Customer service
  • Detail-oriented & Goal-oriented
  • Excellent work ethic
  • Policies & Safety skills
  • Assistant trainee
Experience
11/2019 - 02/2020Server/HostessThe Party Staff | Oakland , Ca
  • Preparing the food, stocking supplies, serving, cleaning tables and counters, resetting tables, greeting customers and answering questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted newly seated guests quickly and efficiently.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Applied safe food handling and optimal cleaning strategies.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Organized corporate luncheons, dinners, conferences and special events.
09/2018 - 12/2019Team MemberMcDonald's | Antioch, CA
  • Prepped and Restocked food items for later use to save staff time during busy hours, including condiments and toppings, whenever they appeared to be running low.
  • Assisted with customers questions, take-out orders and complaints.
  • Handled cash and credit card transactions at the drive-thru to promote timely order.
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Performed food preparation tasks by keeping areas clean and well-organized for maximum efficiency
10/2017 - 11/2018Seasonal Security Ascend Staffing | Vallejo, CA
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered questions regarding the store and its merchandise.
  • Resolved individual customer concerns, complaints and conflicts between customers.
  • Managed and maintained a clean, organized area in the technology department of the store and surrounding areas.
  • Watched for and recognized risks and thefts, and know how to prevent or handle these situations.
  • Described merchandise and explained use, operation, and care of merchandise to customers.
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs or desires.
  • Secured company assets.
  • Planned and coordinated safety procedures and policies to ensure an enjoyable experience for customers and employees.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
11/2017 - 01/2018Team MemberDavid Alsup, The Maids of Concord | Concord, CA
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Contributed to team success by completing jobs quickly and accurately.
  • Performed various household duties in an organized and efficient order.
  • Properly removed fragile items before wiping down all surfaces with safe cleaning products.
  • Laundered bedding and made beds.
  • Collected and disposed of garbage and debris from ashtrays and trash cans.
  • Checked and changed linens throughout houses and washed and dried dishes.
  • Properly swept, vacuumed and mopped all floor surfaces of the house.
  • Completed, organized, cleaned and sanitized rooms, including kitchens, bedrooms, living rooms, and bathrooms.
Education and Training
Expected in 06/2021High School Diploma
Pittsburg Adult Education Center | Pittsburg, CAGPA: 3.5
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Resume Overview

Companies Worked For:

  • The Party Staff
  • McDonald's
  • Ascend Staffing
  • David Alsup, The Maids of Concord

School Attended

  • Pittsburg Adult Education Center

Job Titles Held:

  • Server/Hostess
  • Team Member
  • Seasonal Security

Degrees

  • Expected in 06/2021 High School Diploma

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