server hostess bartender resume example with 4+ years of experience
Highly skilled sever with experience supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers to accomplish great customer interactions and safety guide lines . Expert at providing exceptional customer service by quickly and energetically completing special requests.
Hardworking customer service with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable Server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
- Menu Memorization
- Food Safety Understanding
- Cleaning and Sanitizing
- Transactions and Cash Handling
- Team Player
- Verbal and Written Communication
- Customer Service and Rapport
- Workflow Coordination
- PPE Guideline Compliance
- Order Accuracy and Delivery
- Medical Records Maintenance
- Biohazard Waste Disposal
- Sanitation and Sterilization
- Sharps Disposal
- Problem-Solving
- Data Entry
- Butterfly Venipuncture
- Sharps Collection
- HIPAA Compliance
- Medication Administration
- Cleaning and Organizing
- Clear Communication
- Decision Making
- Critical Thinking
- Phlebotomy Technician (PT)
Ca, CA, 08/2021 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Documented food orders and ran items to guest tables in dining room.
- Suggested additional items to customers to increase restaurant sales.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Monitored dining rooms for safety and customer needs.
- Communicated effectively with patrons, took orders and made item recommendations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Informed customers about specials, upselling additional food and drink items.
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Collected tickets and followed proper cash-handling procedures.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Monitored training effectiveness through observation and metrics analysis.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Created tests, exercises and role-plays for courses to verify competency.
Philadelphia, PA, 08/2020 - 08/2021
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Handled undeliverable mail in accordance with established procedures.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Delivered mail to residents and business within assigned area.
- Assisted customers in receiving oversized parcels by carrying items inside.
- Cleaned and checked over vehicle after completion of daily deliveries.
Nashville, TN, 07/2019 - 04/2020
- Identified potential shoplifters and alerted management.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Implemented successful onsite client training program and improved loss control strategy understanding by more than 20%, becoming corporate standard.
- Partnered with store managers on basis to conduct loss investigations.
- Maintained store compliance with physical security schematics to protect assets.
- Protected assets by maintaining store compliance with security schematics.
City, STATE, 06/2017 - 11/2018
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Helped customers find specific products, answered questions and offered product advice.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
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Resume Overview
School Attended
- Benjamin O Davis
- Lonestar
Job Titles Held:
- Server/Hostess/Bartender
- Mail Carrier
- Loss Prevention Associate
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
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