Server/Hostess Resume Example

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Reviewed and resolved differences between accounting information and cash drawer.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Used cash registers and POS systems to request and record customer orders and compute bills.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Answered questions about store policies and concerns to support positive customer experiences.

Reviewed Market component quality to assess conformance with tolerances and remove unacceptable products.
Operated U-boats and Forklift equipment to move heavy loads and maintain production levels.
Prepared more than 4 shipments per day with over 4 completed products.
Worked up to 5 different stations each month to provide optimal coverage and meet production goals.
Lifted, stacked and transported boxes weighing up to 20-30 pounds.

• Instructed junior team members on protocols and procedures of each station to maximize contributions.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Sought out ways to go above and beyond job requirements.
• Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
• Developed strong cooperative relationships with coworkers and managers.

• Kept employees operating productively and working on task to meet business and customer needs.
• Tracked receipts, employee hours and inventory movements.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
• Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
• Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Regularly checked building to confirm maintenance and cleaning met code and regulations.