Over 4 years of customer service.High level of professionalism, patience time, loyalty, and efficiency to maximize customer satisfaction and increase customer loyalty, to insure all customers' marketing needs.
Starting Position was a Host.Verified that information in the computer system was up-to-date and accurate. Meet and greet to sit customers in orderly fashionPrevented store losses using awareness, attention to detail and integrity. Answering phone call to place orders through computer systems. Cash audits, money counting and maintaining weekly sales on sold goods for future reference
Supervised material flow, storage and global order fulfillment.Selected products for specific routes according to pick sheets. Repackaged damaged property. Unloaded, picked, staged and loaded products for shipping.Oversaw special orders and after-hours, urgent shipping jobs.Oversaw warehousing and storage practices and housekeeping.Rotated stock by code and receiving date.
Processed guest payments for room charges, food and beverage charges and phone charges.Greeted and registered guests and issued room keys.Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
Performed concierge services.Monitored room availability using Employer given softwareProcessed credit card transactions during the checkout process.Greeted all guests in a courteous and professional manner.Delivered requested items to guests' rooms such as soap towels, anything to meet their needs for their desired stay.
Award in Digital Visualization. Academic Achievement Award ( college award) for completing a test course of college level and earing an 80 percent or better.Coursework in Marketing and Advertising such as sports marketing and Advanced sports marketing
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